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Peer Insights Blog Posts

Using Gartner to select Enterprise Software

June 1st, 2018 | by Richard Cho, GM for Peer Insights & Peer Connect Choosing the right software solution for your enterprise is hard. There’s a lot riding on the decision, and if you’re like most of our clients, there’s not nearly enough time to do all the first-hand research you and your team would like. Technology solutions are evolving faster than ever – it can be a full-time job just to keep up. At Gartner, we’ve been helping our clients with this challenge for decades. Below is our practical guide to help your team make better decisions efficiently1. 1.…

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Gartner Peer Insights Customers’ Choice launched in new markets

May 1st, 2018 | by Hemant Adhikari, VP Products, Peer Insights We are excited to announce the next round of the Gartner Peer Insights Customers’ Choice distinctions to be given out in mid July 2018. The next set of Customers’ Choice distinctions will recognize the top vendors in four markets: Application Performance Monitoring Suites Multichannel Marketing Hubs Security Information and Event Management Software Asset Management Tools The deadline for collecting reviews is June 30, 2018. We will announce the winners during the week of July 15, 2018 online on the Peer Insights platform. We remain committed to being transparent about our…

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Gartner Peer Insights Customers’ Choice to be launched in more markets

April 24th, 2018 | by Hemant Adhikari, VP Products, Peer Insights Since the launch of Gartner Peer Insights in 2015, the Peer Insights team has run the Gartner Peer Insights Customers’ Choice in 15 markets. Our intent to help enterprise IT buyers make better purchasing decisions, by highlighting vendors who are most highly-rated by their customers. After receiving positive feedback from both IT buyers and vendors, our team has decided to open the Gartner Peer Insights Customers’ Choice to additional markets in the coming year. You asked for more visibility into the schedule for Gartner Peer Insights Customers’ Choice announcements,…

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Gartner Peer Insights Customers’ Choice launched in new markets

March 6th, 2018 | by Hemant Adhikari, VP Products, Peer Insights We are excited to announce the next round of the Gartner Peer Insights Customers’ Choice distinctions to be given out in mid May 2018. The next set of Customers’ Choice distinctions will recognize the top vendors in six markets: Client Management Tools Cloud Access Security Brokers CRM Lead Management Software Data Management Solutions for Analytics Operational Database Management Systems Security Awareness Computer-Based Training The deadline for collecting reviews is Apr 30, 2018. We will announce the winners during the week of May 14, 2018 online on the Peer Insights…

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Peer Insights 2017: The Year in Review(s)

December 29, 2017 | by Dan Entin, VP of Product, Peer Insights By all accounts 2017 was a banner year for Gartner Peer Insights. In only our second full year of existence we reached new heights across the board that we are extremely proud of. But we couldn’t have gotten here without tremendous contributions from our amazing community of end-users and vendors. The below infographic gives a snapshot view of our year and at the bottom is an extra thank you to our community to cap the year off. Onward and upwards to an even bigger 2018!

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Gartner Peer Insights Customers’ Choice launched in new markets

November 6th, 2017 | by Hemant Adhikari, VP Product, Peer Insights We are excited to announce the third round of the Gartner Peer Insights Customers’ Choice distinctions to be given out in early February 2018. The next set of Customers’ Choice distinctions will recognize the top vendors in five markets: Enterprise Mobility Management Suites, IT Service Management Tools, Data Center Backup and Recovery Software, Enterprise Network Firewall, and Meeting Solutions (Web Conferencing). The deadline for collecting reviews is January 19, 2018. We will announce the winners during the week of February 12, 2018 online on the Peer Insights platform, accompanied…

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Navigating Gartner Event Show Floors with Peer Insights

July 25th, 2017 | by Dan Entin, VP Product, Peer Insights A common reason IT professionals attend a Gartner event is to meet with vendors, and we believe these interactions can be enhanced by attendees learning about their products by reading their reviews on Peer Insights. If there’s any place in the world that the unbiased, first-hand experience of IT end-users is needed, it’s on the show floor of these types of events – to help buyers ask better questions of software vendors. Gartner’s First Chatbot At the Gartner Security & Risk Management Summit last month, we experimented with providing…

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Customer Choice Awards: SIEM recap and what’s next

July 10th, 2017 | by Hemant Adhikari, Peer Insights We announced the first-ever Gartner Peer Insights Customer Choice Awards in the Security Information and Event Management (SIEM) market at Gartner’s Security & Risk Management Summit in June 2017. Given the positive response, 30K+ reviews, and coverage of a growing number of markets, we are excited to announce the next round of Customer Choice Awards, to be given out at the end of September. About 270 attendees joined us for the awards presentation and reception in June; we saw interest from both end-users and vendors, and the feedback has been very positive.…

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Announcing our first Gartner Peer Insights Customer Choice Award

June 7th, 2017 | by Richard Cho, GM for Peer Insights & Peer Connect What’s the right way to interpret customer reviews? Are the best companies the ones with the highest average score, or the ones with the most reviews? We all have questions like this when using review sites like TripAdvisor to plan our vacations or Yelp to find a new restaurant. These questions take on more weight when using reviews to inform the purchase of a multi-million dollar software package that’s critical for your company’s success. The Gartner Peer Insights Customer Choice Awards are designed to help you navigate…

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Hello World!

May 25th, 2017 | by Richard Cho, GM for Peer Insights & Peer Connect Updated July 17, 2018 In conducting hundreds of client interviews over the last several years, I’ve discovered one startling truth: almost nobody enjoys the experience of buying enterprise software. Depending on the application, these purchases can run millions of dollars, and are often accompanied by the commensurate marketing and hype machines. At Gartner, our analysts have established our brand through decades of helping our clients cut through this marketing hype. Expert research can help clients understand the critical nuances between vendor solutions that can mean the difference…

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