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Customer Choice Awards: SIEM recap and what’s next

July 10th, 2017 | by Hemant Adhikari, Peer Insights

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We announced the first-ever Gartner Peer Insights Customer Choice Awards in the Security Information and Event Management (SIEM) market at Gartner’s Security & Risk Management Summit in June 2017. Given the positive response, 30K+ reviews, and coverage of a growing number of markets, we are excited to announce the next round of Customer Choice Awards, to be given out at the end of September.

About 270 attendees joined us for the awards presentation and reception in June; we saw interest from both end-users and vendors, and the feedback has been very positive. To introduce the awards and announce the arrival of Peer Insights as another source of trust for the enterprise buyer, we showed this video. We will have the full Awards ceremony available on our site soon.

To give out the awards, we had customers of each of the winners give the trophy to the vendor. We did this because this is how we view our mission – empowering customers to recognize the vendors that they appreciate most. Gartner also issued a press release to recognize the Customer’s Choice.

For the next set of Customer Choice Awards, we will recognize the top vendors in three categories: BI and Analytics PlatformsEnterprise Architecture Tools, and Endpoint Protection Platforms.  We will announce the winners during the week of September 25th online on the Peer Insights platform, accompanied with press releases for each market.

We are building on the methodology we used for our initial award in the SIEM market — balancing the number of reviews and the user ratings. In addition, we’ve added some criteria to ensure the vendors chosen are representative of the Peer Insights end-user base. We’ve also decided to exclude vendor-incentivized reviews from the relevant data set used to determine the award winners. We remain committed to being completely transparent about our award criteria – you can view the full description here.