November 6th, 2017 | by Hemant Adhikari, VP Product, Peer Insights
We are excited to announce the third round of the Gartner Peer Insights Customers’ Choice distinctions to be given out in early February 2018.
The next set of Customers’ Choice distinctions will recognize the top vendors in five markets: Enterprise Mobility Management Suites, IT Service Management Tools, Data Center Backup and Recovery Software, Enterprise Network Firewall, and Meeting Solutions (Web Conferencing). The deadline for collecting reviews is January 19, 2018. We will announce the winners during the week of February 12, 2018 online on the Peer Insights platform, accompanied with a press release for each market.
In response to feedback from our clients, we are simplifying the methodology we use to determine winners. Rather than a ranking system, we are moving to a class-based approach to recognize the Customers’ Choice — recognizing up to a maximum of 7 vendors per market who have an average rating greater than 4.2 stars and more than 50 reviews in the last 12 months. We remain committed to being transparent about our criteria – you can view the full description here.