Gartner Blog Network

Werner Goertz
Research Director
1 years at Gartner
21 years IT Industry

Werner Goertz is a Research Director within Gartner's Personal Technnologies team, where he covers personal devices (smartphones, PCs/Ultrabooks, tablets/ultramobiles and wearables) and IoT. A special emphasis of his research lies in the Human Machine Interface (HMI) and multimodal I/O technologies: voice/speech processing and recognition, facial recognition and eye tracking, biometrics and motion/gesture control. Read Full Bio

Google’s New Partner Program Wants to Democratize AI Through a Partner Oligopoly

by Werner Goertz  |  August 9, 2018

Google’s new partner program has its heart in the right place, but its legs are running in the wrong direction. At Google Next 2018, Google announced a new partner marketing program, “Google Cloud Partner Advantage”. Nina Harding, Global Director of Partner Programs & Strategy, announced some lofty goals: – 100% of sales deals are to […]

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Samsung Galaxy Note 9 Depends On Bixby For Success

by Werner Goertz  |  August 9, 2018

At today’s Unpacked 2018 announcement, Samsung delivered on a strength that we already knew they had: they really know how to build great hardware. To turn all that glass and electronics into user value, however, Samsung will have to prove that they can complement hardware devices with great software support and even greater cloud-based AI […]

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Qualcomm’s Connectivity and Processing Solutions Accelerate Design of AI-Enabled IoT Devices

by Werner Goertz  |  August 3, 2018

As AI moves to the edge and into devices, product OEMs have more and more component and architecture options: Last week, we learned about Google’s strategy to own end to end AI architectures(1). This week, I experienced Qualcomm’s view of Edge AI computing: Qualcomm brings two competitive strengths and value propositions to IoT endpoints: a) connectivity […]

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Google’s New Partner Program Wants to Democratize AI with an Oligopoly

by Werner Goertz  |  July 26, 2018

Google’s Partner Program Has Its Heart In The Right Place, But Its Legs Are Running In the Wrong Direction At Google Next 2018, Google announced a new partner marketing program, “Google Cloud Partner Advantage”. Nina Harding, Global Director of Partner Programs & Strategy, announced some lofty goals: – 100% of sales deals are to have […]

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Is Google poised to own global IoT endpoints?

by Werner Goertz  |  July 25, 2018

I have argued[1] that compute platforms (x86, ARM) were designed for requirements of historical workload categories (PC computing, mobile device processing, respectively). Neither the legacy ISAs (Instruction Set Architectures) nor corresponding microarchitectures (Intel Atom, ARM Cortex, etc.) were developed with AI and ML workloads in mind. AI processing today, whether based on gate arrays, GPUs […]

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Three Major Themes and Ten Other Topics to Look For at CES 2018

by Werner Goertz  |  December 11, 2017

The annual Consumer Electronics Show in Las Vegas has changed over the years, from a “gadget show” to focusing on “consumer experiences”: times are over when you’d expect the latest and greatest device to be announced! Instead: use cases, demos and consumer benefits created through cross-vendor collaboration will be the highlight. Three major themes stand […]

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Virtual Personal Assistants (VPAs) Enhance Enterprise Workforce Productivity

by Werner Goertz  |  November 30, 2017

Since the introduction of VPA devices (such as Amazon Echo) to consumer markets in early 2015, users have begun to realize how natural language processing (NLP) can reduce friction and encourage adoption. Consumption of audio content, management of connected home services, and shopping bots have spawned a multi-billion dollar market for VPA devices(1) and caused […]

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“AI Pragmatics” – Linguistics Help Monetize Cloud Intelligence

by Werner Goertz  |  November 24, 2017

Modern linguistics and the early application of AI and Machine Learning have much in common. Designers of AI solutions can learn how to make a meaningful, measurable, and profitable impact through understanding language theory of the late 20th century: B.F. Skinner‘s (1) behaviorist application of operant conditioning  posits language acquisition as a learning process of stimuli and […]

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Apple HomePod Delay Highlights Resiliency of Amazon Echo and Google Home Against Market Entrants

by Werner Goertz  |  November 18, 2017

I must admit: when I started our Virtual Personal Assistant (VPA) Speaker forecast snapshot (see: Forecast Snapshot: VPA-Enabled Wireless Speakers, Worldwide, 2016-2021), the assumptions were that Amazon’s Echo products were first to establish the market, but over time two challenges would happen: commodity vendors would adopt VPAs into their cost-reduced / white labeled designs and compete on […]

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11 Ways How Personal Technologies Will Disrupt Healthcare in 2018

by Werner Goertz  |  November 13, 2017

Think beyond Fitbit! Personal technologies will have a major, disruptive  impact on the way healthcare is delivered, experienced and monetized in 2018. Areas that are touched are: 1. Administrative Patient onboarding at hospitals and care providers through biometrics and voice-enabled self-service kiosks. 2. Patient Monitoring / Elder Care Connected home systems commoditize video monitoring and in many […]

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