Gartner Blog Network

Werner Goertz
Research Director
1 years at Gartner
21 years IT Industry

Werner Goertz is a Research Director within Gartner's Personal Technnologies team, where he covers personal devices (smartphones, PCs/Ultrabooks, tablets/ultramobiles and wearables) and IoT. A special emphasis of his research lies in the Human Machine Interface (HMI) and multimodal I/O technologies: voice/speech processing and recognition, facial recognition and eye tracking, biometrics and motion/gesture control. Read Full Bio

So You Think Device Based AI Is Coming? You’re Wrong. It’s Already Here!

by Werner Goertz  |  October 7, 2017

“AI + software + hardware” – Sundar and Google totally get it. Google is among the front runners to bring machine learning into a device near you. While other vendors treat your smart phone, VPA speaker, or your wearable as a dumb input/output device, Google is enabling device based Machine Learning. Expect more of this […]

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Some VPAs Will Be Super-Intelligent, Others Might Actually Be Useful!

by Werner Goertz  |  September 26, 2017

The development of virtual personal assistant (VPA) technology has thus far aimed at creating an omniscient, omnipresent entity whose anticipation and insight is on par with the Oracle of Delphi. This super-brain would be the agent for scientific research on the human genome or cancer research, or predict complex data patterns such as weather or […]

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VPA Monogamy Overrated! Ready for Tiered, Multi-VPA Voice Interactions?

by Werner Goertz  |  September 7, 2017

Alexa-Cortana interactions mark the beginning of a trend for Virtual Personal Assistants (VPAs) to leverage each others’ strengths. Rather than fighting over dominance and exclusivity, cooperation is key (tell that to my two male alpha dogs forever fighting over pack leadership!). At the dawn of the digital business age, collaboration trumps domination! Gartner’s concept “Economics […]

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Alexa targets immersive family experiences with “Kids’ Skills”

by Werner Goertz  |  August 31, 2017

Amazon is broadening the use cases for Alexa in the Connected Home by offering skills for kids aged 5-12. An initial set of learning and entertainment skills goes live on August 31, bringing interactive content and games, featuring iconic characters such as SpongeBob and Sesame Street’ Elmo. A set of kids’ short stories is delivered […]

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“Alexa, ask Cortana to get me into the Enterprise”

by Werner Goertz  |  August 30, 2017

With today’s announcement of Alexa and Cortana combining forces, Amazon and Microsoft leverage the other’s strengths while fortifying their own positions: Amazon is making a move to bring Alexa’s skills, communications and devices a step closer to enterprise adoption while Microsoft’s core assets in Cloud and Azure finally find the hardware home that Cortana so woefully […]

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