Gartner Blog Network

Posts from Date:   2017-10

Amazon: Cloud Cam and Amazon Key service remove friction from home delivery

by Werner Goertz  |  October 25, 2017

Today’s announcements from Amazon underscore Amazon devices’ strategy to immerse the consumer in the Amazon ecosystem, drive consumption and remove friction. Amazon’s indoor connected cameras (Cloud Cam) are parts of a cloud-enabled delivery process that is aware of the consumer’s purchase, tracking last-mile delivery status and working towards an improved buying experience. It addresses a […]

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Eight Factors Improve VPA Relevance

by Werner Goertz  |  October 24, 2017

Think that the bigger the knowledge base the happier the user? Think again! Why does my Virtual Personal Assistant (VPA) need to know Einstein’s shoe size or the number of atoms in the universe, when all I want to do is book an airline ticket? Here are eight factors that will make you either a happy […]

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So You Think Device Based AI Is Coming? You’re Wrong. It’s Already Here!

by Werner Goertz  |  October 7, 2017

“AI + software + hardware” – Sundar and Google totally get it. Google is among the front runners to bring machine learning into a device near you. While other vendors treat your smart phone, VPA speaker, or your wearable as a dumb input/output device, Google is enabling device based Machine Learning. Expect more of this […]

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