Gartner Blog Network

Posts from Date:   2017-9

Some VPAs Will Be Super-Intelligent, Others Might Actually Be Useful!

by Werner Goertz  |  September 26, 2017

The development of virtual personal assistant (VPA) technology has thus far aimed at creating an omniscient, omnipresent entity whose anticipation and insight is on par with the Oracle of Delphi. This super-brain would be the agent for scientific research on the human genome or cancer research, or predict complex data patterns such as weather or […]

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VPA Monogamy Overrated! Ready for Tiered, Multi-VPA Voice Interactions?

by Werner Goertz  |  September 7, 2017

Alexa-Cortana interactions mark the beginning of a trend for Virtual Personal Assistants (VPAs) to leverage each others’ strengths. Rather than fighting over dominance and exclusivity, cooperation is key (tell that to my two male alpha dogs forever fighting over pack leadership!). At the dawn of the digital business age, collaboration trumps domination! Gartner’s concept “Economics […]

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