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Stop Asking for More Resources. Rethink Talent Instead.

by Vivek Swaminathan  |  June 24, 2019  |  Comments Off on Stop Asking for More Resources. Rethink Talent Instead.

Contributed by  Lara Beecher, Gartner for Midsize Enterprises
Midsize enterprises (MSEs) are experiencing a surge in digital demand, without a corresponding expansion of IT resource capacity to support it. In fact, 43% of midsize enterprise CIOs indicated insufficient resources as a barrier to meeting business objectives. Coupled with a conservative forecast for budget and staff growth in 2019, IT leaders are unlikely to get the resources they’re requesting (see Figure 1).

Figure 1: Barriers to Business Objectives and Staffing Forecasts

Given these constraints, CIOs at midsize companies must  rethink how they approach talent. You can’t just ask for more resources all the time. In response, some CIOs have changed how they acquire new skills and competencies to satisfy business objectives. Nearly two-thirds of all core technology, analytics and digital roles are filled using internal employees, while 65% of emerging technology roles are sourced externally (see Figure 2). MSE CIOs recognize the need to balance work across both internal and  external resources to get things done.

Figure 2: Approach to Acquiring New Skills and Competencies

It’s easy to understand why people default to asking for more resources while overlooking their existing talent. But even when the funds are available to satisfy demand, the people often are not. And if that wasn’t bad enough, the talent you already have is looking elsewhere. According to current labor trends, 37% of IT employees at MSEs are actively looking for new job opportunities, outpacing active job seekers in other functional areas. CIOs who ignore current staff in favor of hiring scarce resources could end up much worse off than where they began.
Progressive CIOs recognize that IT demand doesn’t always need to be addressed by IT staff. The enterprise presents an untapped opportunity. In the next blog, we’ll go into detail on how different midsize enterprises identify ways to unlock capacity outside the IT department to deliver value across digital projects.
Access additional midsize enterprise guidance on or tap into our community of Midsize Enterprise Executive Partners to rethink talent for your organization.  Can’t access links?  Talk to us about becoming a client.

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Vivek Swaminathan
VP, Team Manager, Midsize Enterprise
9 years at Gartner

Vivek Swaminathan is a Vice President of Peer and Practitioner Research for Midsized Enterprises at Gartner. His team supports a peer network of CIOs at midsized companies with tools, benchmarks and case studies designed to empower small IT teams to do big things. Critically, teams that face similar challenges as larger companies need innovative and actionable solutions to deliver the same results with fewer people. Read Full Bio

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