by Vivek Swaminathan | November 19, 2019 | Comments Off on Business Acumen Isn’t Built in the Classroom — HANYS’ CIO Embeds It in Workflows
Reorient IT employees’ attention to business outcomes using indicators: HANYS identifies critical moments where engagement indicators with business partners have changed. These situations provide opportunities to reorient employees’ attention to business outcomes.
Assess the business context with probing questions: HANYS asks questions to assess the current state, identify root cause problems and assess unknowns and changes to business objectives.
Provide employees with a decision framework: HANYS identifies common failure patterns and maps out appropriate actions. This framework guides IT employees on how to apply business acumen to determine the best course of action.
Recommended by the Authors
“Help IT Employees to Apply Business Acumen During Critical Moments (HANYS)” CIOs can learn how to improve the business acumen of their teams by examining how HANYS reoriented IT employees’ attention to business objectives and guided them to make better decisions during critical moments.
“8 Success Stories of Business Acumen in Midsize Enterprises” This poster illustrates eight business acumen success stories that help organizations achieve digital transformation initiatives. These stories help MSE IT employees and CIOs understand where better business acumen improves business outcomes.
“Building Business Acumen for Midsize Enterprise IT Leaders” This video shows business acumen can be built through activities that occur along the IT leader career path. Activities can be tailored to the IT leader’s career background to build this critical skill and achieve the organization’s digital ambitions
View Free, Relevant Gartner Research
Gartner's research helps you cut through the complexity and deliver the knowledge you need to make the right decisions quickly, and with confidence.Read Free Gartner Research
Comments or opinions expressed on this blog are those of the individual contributors only, and do not necessarily represent the views of Gartner, Inc. or its management. Readers may copy and redistribute blog postings on other blogs, or otherwise for private, non-commercial or journalistic purposes, with attribution to Gartner. This content may not be used for any other purposes in any other formats or media. The content on this blog is provided on an "as-is" basis. Gartner shall not be liable for any damages whatsoever arising out of the content or use of this blog.