Gartner Blog Network

Thomas E. Murphy
Research Director
15 years at Gartner
33 years IT industry

Thomas Murphy is a research director with Gartner, where he is part of the Application Strategies and Governance group. Mr. Murphy has more than 33 years of experience in IT as a developer, product manager, technical editor and industry analyst. Read Full Bio

Browser Compatability Testing

by Thomas Murphy  |  January 6, 2015

We still receive a fair number of questions about browser compatibility testing. There are a good number of ways to complete this depending on when you are testing and what you want to learn. Most browser compatibility shouldn’t be something you learn in the testing tools but at design buy following appropriate design guides and […]

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Mobile Everywhere

by Thomas Murphy  |  December 10, 2014

Mobile continues to be growing as the majority of calls we take about testing and many other areas of development and integration. To that we have just released several new research notes including a Marketguide for Mobile Testing and a special report on Mobility and Digial Business. You can find both of these on Gartner’s […]

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Requirements definitions and management

by Thomas Murphy  |  October 11, 2014

We have recently published a new market guide for requirements definition and management tools. This has always been a challenging market with most IT groups identifying challenges with missed, incorrect, and changing requirements but mixed success in tools adoption. Our market guide outlines considerations and a number of the available products. We believe a key […]

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Overcoming bureaucracy to maximize the value of our most precious resource

by Thomas Murphy  |  December 17, 2013

The Lean Startup conference is underway and presentations are available on YouTube. As companies make shifts to agile and/or lean practices, they often run into barriers of culture because we often live in politicized work environments. Clusters of fiefdoms built to survive often warring against each other. The bureaucracy supports the status quo. Public education […]

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Do you have the right mix?

by Thomas Murphy  |  December 11, 2013

While recuperating from knee surgery, one of my ways to kill time is watching #ESPN. We are entering the NFL silly season where we try to figure out why some teams with great expectations failed miserably and whose fault it is. A common thread today is the challenge of having the right personnel for the […]

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Requirements Management, Office Still Dominates

by Thomas Murphy  |  December 5, 2013

In a quick poll we ran at my ADLM session at #gartneraadi I asked a simple question: what is your company’s primary requirements management tool. I only provided two options: MS Office or An RM Tool. The result: 55% answered that Office was the tool in use. Does your organization also rely on Office? If […]

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Testing tools survey

by Thomas Murphy  |  December 4, 2013

As we ramp up to update the MQ for Integrated Software Quality Suites, we are kicking off a survey about tool recognition and use. The survey is located at and asks a few demographic questions, asks about various categories of tools e.g. load testing, test management, etc. And a couple quick questions about results. […]

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AADi Summit 2013

by Thomas Murphy  |  November 30, 2013

As much as I dislike Las Vegas, I am excited for the Gartner’s annual Dev conference and look forward to meeting with our clients. I am going to be trying out some new data collection techniques and will also spin up a new survey on testing tool use. This will include in session polling using […]

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Microsoft launches VS 2013 – but wait, there’s more

by Thomas Murphy  |  November 13, 2013

Microsoft launched its 2013 suite of development tools today and it made me think over the evolution of development environments, from tools focused on making individuals productive to tools that enable teams to work together effectively. Now as we move into a world focused on devices and services, Microsoft has advanced the art of the […]

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Quality and Automation, Partners in Enabling DevOps

by Thomas Murphy  |  November 6, 2013

Recently we have seen a spate of highly visible application roll out failures.¬† Because of the exposure it seems like these may be “isolated” incidents but I feel they are more normal in large system rollouts then we want to admit.¬† The core challenge is that generally the business does’t value QA or understand¬† the […]

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