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Aye Robot

by Steve Crawford  |  March 28, 2017  |  Submit a Comment

How will robots fit into the workforce of tomorrow:

  • Will they be working for us?
  • Will we be working for them?
  • Or will we just be out of work?

To Avoid Working for Robots, Make Robots Work for Your Organization

Robot Manager

Meet the new boss?

Craig Roth, one of Gartner’s Digital Workplace gurus, has authored a thought-provoking Maverick Research Note that:

  • Focuses exclusively on what business and IT leaders can do to plan for the future of workplace automation.
  • Defines a pragmatic and actionable timeframe for action.
  • Recommends a center-of-excellence concept, informed by human resources, that can address “robotic staff augmentation.”

Avoid the 5 common pitfalls of automation

This note discusses five common pitfalls encountered when applying automation:

  1. Making all-or-nothing automation choices.
  2. Evaluating automation at a holistic level.
  3. Automating too soon (and too rigidly).
  4. Automating too late.
  5. Taking a narrow view of the automation technology spectrum.

Once these pitfalls are described, it then lays out a framework for an organizational unit that can prevent these pitfalls from occurring.

Example of Treating Robots as an Extra Level on an Org Chart

Example of Treating Robots as an Extra Level on an Org Chart

Who cares about automation and its impact on the future of employment?

We care.  And perhaps you should too.

Business and IT leaders may decide to involve themselves in the public sphere to provide a much-needed business perspective on enabling continuous improvement of the human condition in an equitable manner. But back in the corner office, their focus needs to be on how to ride the wave of automation in a way that is best for their organizations.

So to avoid having robots manage you, start managing the future of your organization’s automated workplace today.

Read more

Maverick Research: To Avoid Working for Robots, Make Robots Work for Your Organization.

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Category: automation  digital-workplace  robot  

Steve Crawford
Managing VP
1 years at Gartner
32 years IT Industry

Steve Crawford is a Managing VP for the Tech & Service Provider research organization, where he manages the CRM, BI/analytics and digital workplace application software analysts. Read Full Bio

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