Gartner Blog Network

Posts from Date:   2020-6

Getting your IT walk-up support back on its feet post COVID-19

by Siddharth Shetty  |  June 26, 2020

One of the challenges arising from the COVID-19 pandemic has been the inability of business users to leverage IT walk-up support (wherever this channel of support existed before the pandemic struck). IT walk-up support thrives on a personalized interaction between business users and IT support personnel. Many countries, regions have started opening up their cities […]

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