Gartner Blog Network

Posts from Date:   2011-11

BPM Maturity Assessment Reveals a Lack of Process Competency and Governance That Hinders Success

by Samantha Searle  |  November 25, 2011

How mature do you think your organization is at BPM? Though it might seem a daunting question to answer, understanding where your organization’s strengths and weaknesses in BPM can be the difference between success or failure. The first set of results on BPM from Gartner’s maturity assessment ITScore were published last week. They revealed some […]

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Social BPM Workshop Part 2: Socially-Enabled Processes Can Accelerate Decision-Making and Problem Solving

by Samantha Searle  |  November 16, 2011

Our “Designing Socially-Enabled Processes” workshop at last week’s Gartner Symposium in Barcelona explored ways to implement social BPM whilst leading users through the change. We also discussed how to measure the value of socially-enabled processes. Part 1 of the blog (published yesterday) focused on roles and skills and suitable processes for social BPM. How do […]

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Social BPM Workshop Part 1: Socially-Enabled Processes Empower Users to Improve The Way They Work

by Samantha Searle  |  November 15, 2011

“Designing Socially-Enabled Processes” was the first topic that the BPM team covered with our European clients during a workshop at the Gartner Symposium in Barcelona this week. Elise Olding, Teresa Jones and I ran a workshop aimed at helping participants to understand what is required to design socially-enabled processes. To understand what Gartner means by […]

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