Gartner Blog Network

Roger Williams
Sr. Director Analyst
2 years at Gartner
22 years IT Industry

Roger Williams covers software asset management (SAM) tools and processes, IT asset management (ITAM) tools, CMDB process and tools, IT operations discovery tools and client management tools (CMT). Read Full Bio

Welcome to the Testing 20s

by Roger Williams  |  March 6, 2020

The rise of COVID-19 has crystallized that the key theme of the 2020s will be that of “testing”. We must, of course, start with compassion for those that are most affected by COVID-19, and that we all wish for its impact to be as minimal as possible. We also can’t ignore what it portends for […]

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Are you looking for help with Cloud Management Platforms?

by Roger Williams  |  January 24, 2019

If so, Gartner clients will find our inaugural Magic Quadrant and Critical Capabilities research for Cloud Management Platforms very useful! My colleagues Dennis Smith, Matthew Cheung, Colin Fletcher and Padraig Byrne have provided analysis of nine vendors and products in the market, along with information on many other vendors of interest in this market. Take a […]

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How does Application Performance Monitoring support digital business transformation?

by Roger Williams  |  January 9, 2019

If you are a Gartner client and this is a question that has been on your mind, you will want to check out the latest research note, “Broaden Application Performance Monitoring to Support Digital Business Transformation” from my colleagues Charley Rich and Federico De Silva. We dive into how Digital Experience Monitoring relates to this work, what […]

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Let us help you transform IT operations in 2019!

by Roger Williams  |  January 2, 2019

Hi, I’m Roger Williams, a research analyst at Gartner. I cover Software Asset Management (SAM) tools, configuration management databases (CMDBs), IT Asset Management tools, and several other areas related to IT operations for IT leaders. I’ve been at Gartner for over 2 years now after spending 20+ years in retail IT. IT operations is critical […]

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Hello world!

by John O'Leary  |  December 14, 2018

Welcome to Gartner Blog Network. Stay tuned for more developments in the Gartner Blog Network!

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