An article on Business Insider highlights a free bot by British programmer Joshua Browder, 19, who launched a beta version of the ticket busting bot in London in September. In that month alone, 3,000 people used the service to appeal their parking tickets. By February, it had already appealed $3 million worth of parking tickets. In April, Browder launched the bot in New York as well. To-date, the bot has successfully appealed between 160,000 of 250,000 parking tickets in both London and New York, giving it a 64% success rate. Bots will be an important element of digital justice acting as the interface between a human and the AI that can develop the defense as shown here:
Human interaction with smart machines providing digital justice is required to ensure that when technology is added to the judicial system persons most effected will receive full consideration. Bots will enable interaction with a variety of smart machines thereby enabling humans and machines to each do what they do best. The result is magnified.
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