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Free Robot Lawyer Advances Digital Justice

by Robert Hetu  |  June 29, 2016  |  Submit a Comment

An article on Business Insider highlights a free bot by British programmer Joshua Browder, 19, who launched a beta version of the ticket busting bot in London in September. In that month alone, 3,000 people used the service to appeal their parking tickets. By February, it had already appealed $3 million worth of parking tickets.  In April, Browder launched the bot in New York as well. To-date, the bot has successfully appealed between 160,000 of 250,000 parking tickets in both London and New York, giving it a 64% success rate.  Bots will be an important element of digital justice acting as the interface between a human and the AI that can develop the defense as shown here:

Gartner 2016

Gartner 2016

Human interaction with smart machines providing digital justice is required to ensure that when technology is added to the judicial system persons most effected will receive full consideration.  Bots will enable interaction with a variety of smart machines thereby enabling humans and machines to each do what they do best.  The result is magnified.

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Category: smart-machines  technology-and-emerging-trends  

Tags: ai  algorithms  analytics  bots  corpus  digital  digital-justice  law  robots  smart-machines  

Robert Hetu
VP, Analyst Retail
7 years at Gartner
29 years IT Industry

Bob Hetu is a Research Director with the Gartner Retail Industry Services team. His responsibilities involve tracking the technology markets and trends impacting the broad-based retail merchandising and planning areas. Mr. Hetu is an expert in the areas of brand, vendor and assortment management, merchandise planning, allocation, and replenishment. Read Full Bio

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