October 1, 2018
Gartner Peer Insights Customers’ Choice and Voice Of the Customer
What is Gartner Peer Insights Customers’ Choice?
Since October 2015, more than 100,000 reviews across more than 300 markets have been posted to Gartner Peer Insights. In markets where there is enough data, Gartner Peer Insights recognizes the vendors who are the most highly rated by their customers through the Customers’ Choice distinction. This peer-rated distinction can be a useful complement to expert opinion, as it focuses on direct peer experiences of implementing and operating a solution.
What is Gartner Peer Insights Voice of the Customer?
Voice of the Customer is a synthesized view of Gartner Peer Insights’ content in a particular market for the previous year. This peer perspective along with the individual detailed reviews are complementary to expert research and should play a key role in your buying process.