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Write a review to determine Gartner Peer Insights Customers’ Choice

The Customers’ Choice is a recognition of the top vendors, and enables users to make better decisions with confidence. Click to see the methodology.

Complete a 10-minute Peer Insights review on one of the vendors below, and receive a $25 USD Visa Gift Card!*





Select a vendor from these major categories. Don’t see a vendor you’ve used?
You’re still eligible for the gift card by writing a review in other categories. Review in Another Category

CRM Customer Engagement Center

  1. Aptean – Aptean CRM Solutions
  2. Astute Solutions – ePowerCenter
  3. bpm’online – bpm’online CRM
  4. Coheris – Coheris CRM Suite
  5. Conversocial – Conversocial
  6. CRMnext – CRMNext Online Sales Platform with Digital CRM
  7. Dimelo – Dimelo Digital
  8. DOTSQUARES – Dotsquares DS CRM
  9. eGain – eGain ClickToCall
  10. Eptica – Eptica Customer Engagement Suite
  11. Eudata – Eudata WCS
  12. Freshworks (formerly Freshdesk) – Freshdesk Customer Support Software
  13. Genesys – Genesys PureEngage Cloud
  14. iAdvize – Engage
  15. Infor – Infor CRM
  16. Intercom – Intercom Engage
  17. Lithium Technologies – Klout
  18. LogMeIn – BoldChat
  19. M-Cube S.p.A – Digital Engagement
  20. Microsoft – Microsoft Dynamics CRM Customer Engagement
  21. Moxie Software – Moxie Digital Engagement
  22. mplsystems – Customer Engagement CRM
  23. NICE – Nice Customer Engagement Solutions
  24. Noble Systems – Noble CRM Customer Engagement Center
  25. Oracle – Oracle Siebel CRM Applications
  26. Pegasystems – Pega Operations (Legacy)
  27. Quiq (Centricient) – Quiq Messaging
  28. Salesforce – Service Cloud
  29. SAP – SAP CRM
  30. ServiceNow – ServiceNow Customer Service Management
  31. SpiceCSM – Customer Engagement Hub
  32. SugarCRM – SugarCRM
  33. Talisma – Talisma CRM for Customer Service
  34. Verint Systems – Verint Customer Engagement Optimization (Kana Software)
  35. Vertical Solutions – VServiceManagement
  36. Vtiger – Vtiger Help Desk
  37. Wilke Global – CRS
  38. Zendesk – Zendesk
  39. Zoho – Zoho CRM
  40. ZOOM International – Teleopti CRM Customer Engagement Center

Project Portfolio Management, Worldwide

  1. CA Technologies – CA PPM
  2. Celoxis – Celoxis PPM
  3. Cerri.com – Cerri Genius Project
  4. Changepoint – Changepoint PPM
  5. Clarizen – Clarizen
  6. Decision Lens – Decision Lens
  7. Ecosys – EcoSys
  8. Exepron – Exepron
  9. Genius Inside – Genius Project On-Demand PPM
  10. IniPhi – Prevu
  11. itdesign – Meisterplan
  12. KeyedIn Solutions – KeyedIn Projects
  13. LiquidPlanner – LiquidPlanner
  14. Mavenlink – Mavenlink
  15. Micro Focus – Micro Focus (HPE Software) Project and Portfolio Management (PPM)
  16. Microsoft – Microsoft Project Server
  17. One2Team – One2Team
  18. onepoint Projects – onepoint Projects
  19. Oracle – OPPM
  20. Planisware – Planisware
  21. Planview – Planview Enterprise One
  22. Project Objects – Project Objects
  23. Project.net – Project.net
  24. Prosymmetry – Tempus Resource
  25. SAP – SAP Portfolio and Project Management
  26. Sciforma – Sciforma
  27. ServiceNow – ServiceNow IT Business Management
  28. Smartsheet – Smartsheet
  29. Sopheon – Sopheon Accolade
  30. Targetprocess – Visual Management Platform
  31. TeamDynamix – TeamDynamix
  32. Teamwork.com – Teamwork Projects
  33. Triskell Software – Triskell
  34. Upland Software – Eclipse PPM
  35. Workfront – Workfront
  36. WorkOtter – WorkOtter
  37. Wrike – Wrike
  38. Zoho – Zoho Projects

Multichannel Marketing Hubs

  1. Adobe – Adobe Campaign
  2. AgilOne – AgilOne Customer Data Platform
  3. Cheetah Digital – Cheetah Digital Marketing Suite
  4. Emarsys – B2C Marketing Cloud
  5. Episerver – Episerver Digital Experience Cloud
  6. Experian – Marketing Suite
  7. IBM – IBM Marketing Cloud
  8. Listrak – Listrak Conductor
  9. Marketo – Marketo Engagement Platform
  10. Maropost – Maropost Marketing Cloud
  11. Optimove – Relationship Marketing Hub
  12. Oracle – Eloqua
  13. Pegasystems – Pega Marketing
  14. Pitney Bowes – EngageOne Communications Suite
  15. RedPoint Global – RedPoint Customer Engagement Hub
  16. Resulticks / Interakt Digital – Resulticks mCloud
  17. Sailthru – Customer Retention Cloud
  18. Salesforce – Marketing Cloud
  19. SAP – SAP Hybris Marketing
  20. SAS – SAS Marketing Automation
  21. Selligent – Campaign Management
  22. Sitecore – Experience Platform (XP)
  23. Sizmek – MDX-NXT
  24. Teradata – Teradata CIM (Customer Interaction Manager)
  25. Thalamus – Thalamus
  26. Tinyclues – Tinyclues
  27. Zeta Global – Zeta Hub

Software Asset Management Tools

  1. 1E – AppClarity
  2. Aspera – Aspera SmartTrack
  3. Belarc – BelManage
  4. BMC Software – Remedy Asset Management
  5. Brainwaregroup – Spider SAM Suite
  6. CA Technologies – CA IT Asset Manager
  7. Certero – AssetStudio
  8. Cherwell Software – Cherwell Asset Management
  9. Cireson – Cireson True AM
  10. DeskCenter – DeskCenter Management Suite
  11. Eracent – Eracent
  12. Flexera – FlexNet Manager Suite
  13. IBM – IBM License Metric Tool
  14. Ivanti – Ivanti IT Asset Management Suite, powered by LANDESK
  15. License Dashboard – LD Portal
  16. Matrix42 – Matrix42 Software Asset Management
  17. Micro Focus – Micro Focus (HPE Software) Asset Manager Software
  18. Movere – Movere
  19. Open iT – LicenseAnalyzer
  20. OpenLM – OpenLM
  21. Provance – Provance IT Asset Management
  22. Scalable Software – Asset Vision
  23. ServiceNow – ServiceNow Software Asset Management
  24. Snow Software – Snow License Manager
  25. Symantec – Symantec IT Management Suite
  26. Xensam – Xupervisor

Application Performance Monitoring Suites

  1. Akana – API Management Platform
  2. AppDynamics – AppDynamics Pro
  3. AppNeta – AppView
  4. Artica ST – Pandora FMS
  5. BMC Software – TrueSight
  6. CA Technologies – CA Application Performance Management
  7. Catchpoint – Catchpoint
  8. Cisco – Cisco Unified Contact Center Hosted
  9. Correlsense – SharePath
  10. Datadog – Datadog
  11. Dynatrace – Dynatrace
  12. eG Innovations – eG Enterprise
  13. ExtraHop – ExtraHop Platform
  14. GSX – Monitor
  15. IBM – IBM Application Performance Management
  16. ITRS – Geneos
  17. JenniferSoft – Jennifer5
  18. ManageEngine – Applications Manager
  19. Micro Focus – AppPulse Trace
  20. Microsoft – System Center Operations Manager
  21. Nastel Technologies – AutoPilot M6
  22. NetDialog – NetX
  23. Neusoft – RealSight APM Platform
  24. New Relic – New Relic APM
  25. Okmeter – okmeter.io
  26. OneAPM – Application Insight
  27. Oracle – Oracle Management Cloud
  28. Quest Software (Dell) – Foglight APM
  29. Raygun – Raygun
  30. Rigor – Rigor
  31. Riverbed – SteelCentral
  32. SAP – SAP Mobile Secure
  33. SAS – SAS Marketing Automation
  34. ServiceNow – ServiceNow Discovery Application
  35. Soasta – mPulse, powered by DataScience
  36. Software AG – Software AG Digital Business Platform
  37. SolarWinds – Solarwinds Server & Application Monitor
  38. Testomato – Testomato
  39. Tingyun – Tingyun Server

Security Information and Event Management

  1. AlienVault – AlienVault OSSIM
  2. Comodo – ComodoNxSIEM
  3. Dell Technologies (RSA) – RSA NetWitness Logs and Packets
  4. Elastic – Elasticsearch /Logstash/ Kibana-(ELK)
  5. EventTracker – EventTracker SIEM
  6. Exabeam – Exabeam-Security Intelligence Platform
  7. FireEye – FireEye Threat Analytics
  8. Fortinet – FortiSIEM (formerly AccelOps)
  9. Graylog – Graylog
  10. HanSight – HanSight Enterprise
  11. Huntsman – Huntsman Enterprise SIEM
  12. IBM – QRadar SIEM
  13. LogPoint – LogPoint – SIEM
  14. LogRhythm – LogRhythm SIEM
  15. LogStorm Security (dba BlackStratus) – SIEMStorm
  16. ManageEngine – EventLog Analyzer
  17. McAfee – McAfee Enterprise Security Manager
  18. Micro Focus – NetIQ – Sentinel
  19. Odyssey Consultants – ClearSkies
  20. Rapid7 – InsightIDR
  21. Seceon – Seceon Open Threat Management (OTM) Platform
  22. Securonix – SYNPR – SIEM
  23. SolarWinds – SolarWinds Log & Event Manager (LEM)
  24. Splunk – Splunk App for Enterprise Security
  25. TIBCO Software – LogLogic
  26. Tripwire – Tripwire Log Center
  27. Trustwave – Trustwave SIEM Enterprise
  28. Venustech – Venustech SIEM





What is Peer Insights?

Peer Insights is Gartner’s peer-driven ratings and reviews platform for enterprise IT solutions and services covering over 240 technology markets and 1800 vendors. Every review is verified before publishing to ensure you only read completely authentic insights from your peers.

  1. Free to read
  2. Unbiased reviews
  3. 360° IT lifecycle reviews covering:
    Evaluation – Implementation – Service – Support





*An eligible reviewer: (i) must have deployed or upgraded the software/services in his/her organization in the last 18 months; (ii) must have been involved in at least one of the following: (a) the purchase decision, (b) implementation and deployment, (c) ongoing service, or (d) as an end-user of the product. Additionally, to be eligible to participate in the Gartner Peer Insights Reviews Program, you must comply with our Gartner Peer Insight Rules of Engagement at Rules of Engagement The following are NOT ELIGIBLE TO PARTICIPATE: (i) employees (or otherwise affiliated with) the company being reviewed or a direct competitor; (ii) employees, officers, directors and agents of Gartner, Inc., its subsidiaries and affiliated companies and their immediate families; (iii) all federal and public sector employees per 5 C.F.R. Part 2635 of the Office of Government Ethics Regulations; and (iv) anyone whose company policies prohibit the acceptance of even nominal gifts. The eligible reviewer may receive a maximum of 10 gift cards per calendar year. If a review is approved, the eligible reviewer will receive the Visa gift card within 30 days of review submission.