Gartner Blog Network

Posts from Date:   2019-2

Tech CEOs Must Selectively Use Intelligent Automation to Improve Operational Excellence of Their Infrastructure Operations

by Rene Buest  |  February 18, 2019

SMB technology and service providers serve an ever-growing client base with ongoing requirements for improvements in service delivery, quality and availability, while having the need to optimize all necessary operating procedures. This demand necessitates the use of intelligent automation to scale efficiency in business operations. Running business operations more efficiently is imperative in a digital-touchpoint-driven […]

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