Gartner Blog Network

Posts from Date:   2018-9

Bypass Data Center Outsourcing Competition Smartly with Intelligent Automation Services

by Rene Buest  |  September 24, 2018

Currently, data center outsourcing (DCO) providers spend 70% to 80% of their IT budget on operations and maintenance of data centers. However, clients increasingly expect year-over-year improvements in service quality and performance, coupled with multiyear price reductions. These market conditions Force DCO service providers to focus intently on service delivery effectiveness to address rising customer […]

Read more »

Infrastructure Service Providers Cannot “Simply Survive” with “Simple” Infrastructure Services

by Rene Buest  |  September 17, 2018

Through 2020, cloud infrastructure as a service (IaaS) will cannibalize up to 25% of the infrastructure outsourcing market. A key factor in IaaS growth is the creation of new infrastructure and infrastructure services that support digital operations and enable digital business. However, while enterprises execute their ambitions to become a digital business, the majority of […]

Read more »

Who Drives Digital Business From the Cloud Through the Edge to the Digital Touchpoint?

by Rene Buest  |  September 8, 2018

On a flight back home from London, I found the catchy headline “Clicks meet Bricks” in British Airways’ magazine “business life”. The article highlights the new age of retail, showing how Amazon Go, Alibaba’s Hema or Farfetch from the UK work and try to close the gap between the digital and analog world to provide […]

Read more »