Gartner Blog Network

Posts from Date:   2013-11

Mobile Bank Apps – Will App Store Ratings Improve?

by Rajesh Kandaswamy  |  November 5, 2013

One would think that an industry that does not deal in physical goods would be positioned well to use internet and mobile channels to engage with its customers. Surprisingly, the app store ratings show a different picture. The average of Apple App Store ratings for the mobile banking apps of the ten largest consumer banks […]

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