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Month: June 2017

Announcing our first Gartner Peer Insights Customer Choice Award

June 7th, 2017 | by Richard Cho, GM for Peer Insights & Peer Connect What’s the right way to interpret customer reviews? Are the best companies the ones with the highest average score, or the ones with the most reviews? We all have questions like this when using review sites like TripAdvisor to plan our vacations or Yelp to find a new restaurant. These questions take on more weight when using reviews to inform the purchase of a multi-million dollar software package that’s critical for your company’s success. The Gartner Peer Insights Customer Choice Awards are designed to help you navigate…

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