Office of the Ombuds

Our Assurance of Impartiality

Symposium/Xpo “Neighborhood Watch”

October 28th, 2019 · No Comments

Guest Post from Nicole Saraco Loddo–Manager, Gartner Quote Requests

You may have seen me if you were on the Orlando Gartner Symposium/Xpo show floor last week. Some vendors “affectionately” refer to me as the neighborhood watch as I walk the floor to see how the signage and collateral my Quote Requests team and the Conferences team reviewed before the event have turned out.

In the weeks before Symposium, Gartner Quote Requests reviews all exhibitor promos that include a reference to Gartner intellectual property. On site, I walk the show floor before it officially opens to ensure that all exhibitors’ booth signage, handouts, and presentations comply with Gartner’s Copyright and Quote Policy. If exhibitors have a hand-out giveaway or host a raffle at their booths, I also check to see that the proper disclaimers appear with the promos. If something is amiss that may call Gartner’s independence or objectivity into question, I work behind the scenes to fix it.

I am also part of the Legal & Compliance team that works hard to ensure that we identify and mitigate risk for Gartner as well as for our exhibitors and attendees across the Conference. A key focus for us these days is ensuring our attendees’ privacy remains, well, private. Attendees have control over their personal information and how its shared before, during and after the event. One way we do this is to give attendees control over whether an exhibitor can scan their badges; another is that we don’t sell this information to third parties – ever.

Soon I will leave for #GartnerSym_Barcelona, and my role in the neighborhood will remain the same. If you happen to see me, please stop and say hello. Remember, the reason neighborhoods have a watch in place is to look for ways to make the community more enjoyable for all. With that in mind, if you have any feedback on the information I’ve highlighted in this post, email me at

Hope to see you in Barcelona!

Tags: Gartner Copyright & Quote Policy · Gartner Quote Requests · Gartner Symposium · Uncategorized