Office of the Ombuds

Our Assurance of Impartiality

Entries from October 2019

Symposium/Xpo “Neighborhood Watch”

October 28th, 2019 · No Comments

Guest Post from Nicole Saraco Loddo–Manager, Gartner Quote Requests You may have seen me if you were on the Orlando Gartner Symposium/Xpo show floor last week. Some vendors “affectionately” refer to me as the neighborhood watch as I walk the floor to see how the signage and collateral my Quote Requests team and the Conferences […]

[

Tags: Gartner Copyright & Quote Policy · Gartner Quote Requests · Gartner Symposium · Uncategorized

Setting the Record Straight

October 17th, 2019 · No Comments

Earlier this week, an article appeared in a media publication in Thailand that leveled some serious claims against our local business operations. In a nutshell, the article repeats allegations which had previously been made against Gartner by a disgruntled former sales agent based in Thailand. To set the record straight in no uncertain terms, the […]

[

Tags: Uncategorized

Gartner Research Does Not Please Everyone, All Of The Time

October 11th, 2019 · No Comments

In this post, we’ll share a timely case study on how the Office of the Ombudsman receives, investigates and responds to complaints raised by technology providers, and why we always value getting our research right more than publishing to deadlines. This particular case study is based on the Gartner Magic Quadrant for Data Center Backup […]

[

Tags: Uncategorized