Office of the Ombudsman

Our Assurance of Impartiality

Entries from February 2018

Words Matter: Gartner Takes Its Independence Very Seriously

February 28th, 2018 · Comments Off on Words Matter: Gartner Takes Its Independence Very Seriously

Guest Post from Dean Daniels, MVP Ombudsman, Gartner We were recently alerted to a press release, whose contents many who contacted us challenged. They said, “This doesn’t look like something Gartner would have approved.” They were right. The headline read:   Gartner Inc. will strengthen [Provider’s*] position as a global player in [market] (redacted)   We […]

[Read more →]

Tags: Uncategorized

UPDATE: Treatment of Company and Product Names in Gartner Research

February 7th, 2018 · Comments Off on UPDATE: Treatment of Company and Product Names in Gartner Research

Guest post by Jackie Ryan, VP of Content Production, Gartner Providers sometimes ask why Gartner has rendered their company or product names differently from how the providers represent these names themselves. For example, our style is to change “Verint Systems Inc.” to be “Verint Systems” instead. Gartner does strive to reproduce company and product names […]

[Read more →]

Tags: Uncategorized