Gartner Blog Network

Nick Ingelbrecht
Research Director
9 years at Gartner
28 years IT Industry

Nick is a Research Director in Gartner's Consumer Insight team providing demand side analysis of consumer technology adoption, customer experience, segmentation and analytics. Read Full Bio

Planning the tools for the Computer Vision Goldrush

by ningelbr  |  June 26, 2019

The market for software tools and services to help build and deploy deep learning models for computer vision applications has developed rapidly in the last seven years.  New Gartner research on the computer vision tooling market maps out the evolving taxonomy of the market and identifies many of the leading vendors.

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Imperial Insight: Naked Emperor 95% exposed in fact if not in theory

by ningelbr  |  May 20, 2014

The fable of the emperor’s new clothes came to mind this week with the news that academics from Imperial College, London, have worked out how to convert light into matter, or time or everything else for that matter, as Douglas Adams might have put it. Like the emperor’s clothes, only very smart people know (let […]

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Amazon, Target, Walmart, AT&T, Google top CX poll

by ningelbr  |  February 17, 2014

 It’s interesting to see which brands offered US consumers the most outstanding customer experiences in 2013, according to a Gartner quick poll.  All the top-mentioned brands -Amazon, Target, Walmart, AT&T and Google – had three things in common: (1) frequent customer contacts supported by (2) intensive use of technology and (3) delivering on a straight forward brand promise (ie doing […]

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