by Merv Adrian | December 10, 2015 | Comments Off on Tell Us How You Rate Your OPDBMS – We All Get Better Research As a Result
Gartner has launched a new way for client and non-clients to provide input on products to enrich the research we deliver – Gartner Peer Insights. (The link will take you to the OPDBMS page.) Crowd-sourcing reviews can be a slippery slope, and until now, we’ve avoided it. It’s important that you know who’s reviewing – what company, where they work in that company – and that our clients know we have done the appropriate vetting. Our Peer Insights team checks the validity of each reviewer, and every single entry is read before it goes in and is added to the numbers. We’ve been testing the system with clients, and at our Symposia and Summits, and now we’re opening input to all, Gartner clients or not.
If you are a DBMS person, we want to hear from you. Operations? Programmer? DBA? Architect? Procurement? You all have valid points of view, and there are questions for each of you. We summarize into a score, but we also allow our clients to drill through to the full in-depth reviews. Your data now appears alongside our Magic Quadrant and Critical Capabilities reports for Operational DBMS, providing a richer, fuller experience to users of our research. They are all linked on our website. Here’s a look at some early data as of early December 2015:
What do you get out of this? More data for your evaluations. As my colleague Cindi Howson notes: “Crowd-sourced sites are a great source for qualitative points such as customer satisfaction, ease of use, or effectiveness of technical support. When looking at product capabilities, be sure to consider if the reviewer disclosed what version of the product they were on.”
Gartner clients will get even more out of this. They can get more detail drilling down into individual (anonymized but segment-identified) reviews, and they can do inquiries with relevant analysts to drill into what it all means and to provide added information. Non-clients will see the overview of the results and will also get value from that more limited experience.
What kinds of things do deeper engagements with analysts add? Perspective – understanding of regional differences, points of view that may go to the extreme when reviewers are upset about what might be a local or account-specific issue, or are very positive because their fit was perfect and yours may not be, and so on.
We hope that you’ll jump in and add your voice to this data. We’re already planning for next year, and every bit of input helps.
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