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CSPs Require Innovation of Their OSS Architecture to Secure the Success of SDN and NFV

by Martina Kurth  |  September 8, 2015  |  Submit a Comment

SDN and NFV will not be implemented overnight. In the next five years, we will see many new hybrid operational models emerging. The arrival of NFV and SDN will be particularly disruptive to Telco CSPs’ existing Operations Support Systems (OSS) architectures.

Hybrid physical and virtual infrastructures require close interaction with support system software functionality in order to drive automated service delivery across the infrastructure. CSPs will need a new breed of horizontal end-to-end orchestration that allows simultaneous operational management of multiple technology domains and assets – whether they are legacy, network/IT or virtual resources.

For CSPs, the successful implementation of the new OSS orchestration layer, which will be the next big tasks of the CIO and CTO organization. CSPs need to optimize organizational fundamentals that enable convergence of networks and IT to support SDN/NFV effectively. To succeed with SDN and NFV, CSPs will have to focus on organizational alignment of network and IT architecture skills and organizational alignments toward DevOps, which will have implications on the roles, responsibilities and skills setup of CSPs.


Martina Kurth
Research Director
9 years at Gartner
19 years IT Industry

Martina Kurth is a Research Director within CSP Technology advising CSPs, CTOs and CIOs worldwide on prevailing transformation and sourcing initiatives in the area of OSS/BSS and SDP. Her research also encompasses telco-specific CPQ, catalog, and order management systems and processes spanning CSPs' entire operational lead-to-install process. Read Full Bio

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