Gartner Blog Network

Martina Kurth
Research Director
9 years at Gartner
19 years IT Industry

Martina Kurth is a Research Director within CSP Technology advising CSPs, CTOs and CIOs worldwide on prevailing transformation and sourcing initiatives in the area of OSS/BSS and SDP. Her research also encompasses telco-specific CPQ, catalog, and order management systems and processes spanning CSPs' entire operational lead-to-install process. Read Full Bio

5G digital value incubation hinges on shifting operating and monetization paradigm

by Martina Kurth  |  October 2, 2018

The proliferation of new technologies such as cloud PaaS/SaaS, NFV and SDN datacenter are triggering major CSP operational and monetization infrastructure investments, such as OSS orchestration, hybrid service modelling and real-time charging. Thus far, initiatives reside in discrete areas and transformation occurs incrementally. The arrival of 5G infrastructure will trigger more fundamental overhaul of CSPs´ […]

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CSPs Need to Master Technology Talent Management Challenges to Achieve Digital Dexterity

by Martina Kurth  |  August 6, 2018

Network-based CSPs around the world, such as AT&T, Telefonica, Vodafone and DT have embarked upon primarily technology-centric initiatives to manage the shift toward becoming a Digital Service Provider (DSP). However, such digital technology transformations often lack organizational and change management leadership, tackling intrinsic skill set, behavioral and cultural implications that underpin the core of digital […]

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More Than a Buzzword — Microservices-Driven OSS/BSS Architectures

by Martina Kurth  |  April 13, 2018

Operations support system (OSS) and business support system (BSS) architectures based on microservices will change how CSP technology leaders expedite incremental, evolutionary investments in cloud-native and DevOps-enabled microservices design and deployments, to participate in digital value chains. The term “microservices” stems from the IT application architecture world. The microservice architecture allows for more effective customization, […]

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Telco Cloud and 5G Evolution Require Paradigm Change of Telco Suppliers

by Martina Kurth  |  January 17, 2018

CSPs worldwide have embarked upon a journey toward a new digital operating infrastructure due to the need for service development agility, deployment and service design flexibility and unprecedented scalability. However, traditional CSPs will require a shift from traditional network-based to software driven and cloud-service based delivery to successfully transform toward truly digital Service Providers. Traditional […]

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Unified Cloud Strategies Lay the Foundation to Scale Digital Business in Telco

by Martina Kurth  |  December 18, 2017

CSPs worldwide have embarked upon a journey toward a new digital operating infrastructure, which is software driven and cloud-service delivery based. However, during this digital technology transformation they will face profound challenges to master the shift from traditional Telco network-based to cloud-based service delivery across several functional and technical domains. CSPs are embarking upon an […]

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Which SDN/NFV Revenue Streams Will Cause Disruption in the CSP Market?

by Martina Kurth  |  August 15, 2017

SDN/NFV will change the DNA of CSPs in terms of flexibility to create and deliver cloud-based services to clients, where, when and how they need it – similar to the on-demand, usage-based service models of over-the-top players like Amazon. However, the initially technical focused question about unlocking the SDN/NFV potential is now shifting toward the […]

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Ericsson to overhaul strategic business decisions amid digital infrastructure marketplace changes

by Martina Kurth  |  April 25, 2017

The CSP infrastructure market is undergoing a rapid shift toward software-driven and cloud-based service delivery infrastructures to cater to evolving digital market needs. This evolution is disruptive for traditional suppliers. Today Ericsson reported an operating loss of $ 1.4 billion as well as a decrease in sales by -11% YoY. Ericsson’s challenges are more than […]

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Timing will Make or Break the Success of CSPs in SDN/NFV

by Martina Kurth  |  March 20, 2017

The proliferation of SDN/NFV will change the DNA of CSPs. As CSPs move away from traditional network to cloud-based service delivery operations, this will fundamentally change the way they create, design and deliver services. Changes will cut across technology, operations, business strategy and organization as well as supplier and partnership models. Early adopter CSPs, such […]

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Telco Digitalization Starts with Agile Customer-Facing IT Spanning End-to-End Operations

by Martina Kurth  |  September 6, 2016

In the digital world, CSPs face mounting pressure to enable and deliver new and more complex multifaceted business models. CSPs have to overhaul their IT to successfully manage the shift from traditional CSP to digital service provider (DSP) that is running and managing its own digital infrastructure. Currently, we see two major CSP focus areas […]

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Agile Operationalization Beyond Technology Underpins CSPs’ SDN/NFV Journey

by Martina Kurth  |  July 4, 2016

The arrival of software-defined network (SDN) and network function virtualization (NFV) will disrupt Communications Service Providers’ CIOs’ and CTOs’ current operational routines significantly. The shift from traditional siloed Telco network and IT into one virtualized digital infrastructure needs to be accompanied by agile service creation and delivery processes to succeed. The current organizational silo network […]

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