Gartner Blog Network

Marko Sillanpaa
Sr Director Analyst I
1 year at Gartner
25 years IT Industry

Marko Sillanpaa is a Research Director within the Digital Workplace, Content and Insights group. Mr. Sillanpaa has extensive knowledge of content services platform (CSP) (formally, enterprise content management [ECM], content collaboration platform (CCP) (formally, enterprise file sync and share [EFSS], and legal document technologies. He has more than 20 years of experience in information technology focusing on ECM technology. He has worked for various ECM vendors and consultancies, advising on product strategy, ECM strategy for various industries. He has a deep understanding of the capabilities and challenges in implementing complex solutions and he applies this in his advice to clients, offering pragmatic guidance to complex tactical and strategic problems.Read Full Bio

My Five Tips for a Remote Workspace

by Marko Sillanpaa  |  March 18, 2020

Many of you are suddenly finding yourselves working from home. I have worked remotely for over seven years, here are five tricks that have worked for me. Find Your Own Space – The most important factor for me is to find my own space. Don’t work from the dining room table. I once worked on a […]

Read more »

Over 500 End User Inquiries

by Marko Sillanpaa  |  December 17, 2019

For those of you that are not aware, I joined Gartner in January of 2018. When I joined I thought I knew my role. I’d answer some end user inquiries, write research notes, and attend vendor events. I quickly found that while I knew the tasks, I didn’t have the levels right. For one, I […]

Read more »

All Content Is Equal In the Eyes of the Law

by Marko Sillanpaa  |  October 22, 2019

One of the common misconceptions I hear from organizations is that they do not need to worry about records management. This is from both end-users and vendors. Once content has completed the business process, they feel they can do “anything” they want with the content. When a contract expires, delete it. When an employee leaves, […]

Read more »

Avoid a Gong during Vendor Briefings

by Marko Sillanpaa  |  October 1, 2019

Tomorrows the day of your vendor briefing. You call your VP of sales and ask who is available to do a demo to the analysts tomorrow. Suddenly you hear a “GONG!”* Vendor briefing are a great opportunity to showcase your organizations product that you don’t want to waste. An analyst will easy see over fifty […]

Read more »

Why Build a Content Services Platform from Scratch?

by Marko Sillanpaa  |  September 17, 2019

I seem to get this question a lot these days from end users, vendors, and even friends wanting to be in the tech market.  “Why can’t I just build a content services platform (CSP) from scratch.”  Let’s look at that same scenario but with a database. Put yourself in the shoes of a startup CEO.  […]

Read more »