Gartner Blog Network

Mark Raskino
VP & Gartner Fellow
15 years at Gartner
30 years IT industry

Mark Raskino is a vice president and Gartner Fellow in the CEO Research group. Mark creates advice and analysis for CEOs on technology related and digital business strategy and change Read Full Bio

Dear CEO, does your B2B website need a “how to buy from us” page?

by Mark Raskino  |  July 29, 2020

During these crisis times companies are thinking the unthinkable. They are scrabbling to fix problems they have never faced before, applying ideas they only just dreamt up.. then executing at speed, and often at scale. They need touch-less tech solutions, brand logo’d face masks, perspex sheet protective screens, eCommerce friendly product packaging, unusual business insurance […]

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A shout-out for the unsung heroes of tech resilience

by Mark Raskino  |  April 28, 2020

Every Thursday at 8pm the whole locked-down population of the UK go out on their doorsteps and balconies. For one minute they clap, cheer and bang on saucepans. It’s a powerful social celebration of support for the UK NHS workers who are bravely risking their own health, fighting Covid-19. Over the weeks, the envelope of […]

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Freeskilling – a radical rethink to close the talent gap

by Mark Raskino  |  April 3, 2020

A joint post by Mark Raskino and Graham Waller, co-authors of the book Digital to the Core Freeskilling could be an answer to one of the biggest questions in business today: “where do we get the critical digital-era skills?”. Hiring is misfiring as everyone chases the same ‘purple squirrels’ -for example that machine learning expert, accomplished […]

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Why the corona-crisis will accelerate corporate digital transformations

by Mark Raskino  |  March 24, 2020

Pick any piece of software you have been using today. What version number is it… 3.1, 5,2, 10.1 perhaps? We think contemporary digital change is fast, but it is nothing compared to the pace of innovation during war. Over the six years of World War II an incredible 24 versions, or ‘marks’ of the Supermarine […]

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Three reasons the next downturn will be different.

by Mark Raskino  |  September 25, 2019

“The signals are everywhere” a corporate financial specialist said to me recently. Many people are concerned that a global economic downturn is on its way, or perhaps already in its early stages. Whenever we face such uncertainty, we tend to look back at history to see if there’s a pattern we can use to help […]

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No European Digital Giants… #Fail ?

by Mark Raskino  |  May 8, 2019

A reminder – this post is the (half-baked) opinion of an individual analyst, not an agreed and published Gartner position. If you are Chinese and you are reading this you might use WeChat daily and Alibaba often. If you are American you use Google daily and Amazon directly or indirectly, often. If you are a […]

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CEOs might ponder… is there no IT anymore?

by Mark Raskino  |  February 25, 2019

Nearly one fifth of the 21st century is behind us already – gosh time flies. Generation Z, those who were born in the 2000s, are now entering the workforce as adults. I wonder what the term “IT” means to them? If they learn by listening to office conversation, they would be forgiven for thinking it’s […]

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Three observations on the B word

by Mark Raskino  |  January 30, 2019

Just a quick reminder – what follows is one senior analyst sharing some thoughts. It is not a Gartner position. Blogs are un-reviewed personal writings, not published research. In my job as a Gartner analyst I do a lot of international travel. Then I come home to the United Kingdom of Great Britain and her […]

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If there’s a double dip ahead, CEOs should refocus – not reverse

by Mark Raskino  |  January 15, 2019

I recently published a Gartner research note of suggested technology related ‘resolutions’ for chief executives (paywall). It’s a list of pointers to things they can consider doing, to help improve their company’s digital business progress. 2019 looks like it might be a turning point year that offers an opportunity for the organisation to pause for […]

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A CEO Question: Start With Culture OR Tech?

by Mark Raskino  |  October 10, 2018

Recently I was asked this rather smart question by the CEO of a financial services company. He knows they must embark on a digital transformation journey. Given what we have learned from the experience of others, should he lead the effort with culture change or technology change? The reflexive answer that I expect you want to give […]

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