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Gartner 100 – Consumerization of Technology is complete

by Mark P. McDonald  |  June 27, 2019  |  Comments Off on Gartner 100 – Consumerization of Technology is complete

Consumer revenue is a major component of large technology companies.  The analysis, published in mid May 2019 names the top 100 IT services companies by revenue.  The list top 5 in the list for 2018 were:

  1. Apple                              $262 billion
  2. Samsung                        $207 billion
  3. Google                            $137 billion
  4. Microsoft (Group)           $119 billion
  5. Amazon                          $  93 billion

John David Lovelock, the report’s author and Gartner’s Chief Forecaster made an observation about the leaders in 2018 – they all have significant consumer businesses.  While their consumer revenue is not counted in IT services numbers above, each of these companies sells and creates value for consumers as well as corporations.   Think of mobile phones, applications, cloud services, content, gaming ect., and the stream of consumer revenue tied to advanced technology grows.

The consumerization of IT has been a theme for more than a dozen years.  As the distinctions between the technology we use personally and professional continues to blur consumer technology revenue becomes more than PC’s or TV’s.

Rounding out the top 10 in IT Services Revenue were:

  • Dell (Group)                $ 77.7 billion
  • AT&T                           $ 77.0 billion
  • IBM                             $ 76.7 billion
  • Intel                            $ 60.8 billion
  • Huawei (Group)          $ 44.6 billion

Note: Group represents a consolidation of different brands

Category: it  it-services  

Mark McDonald, Ph.D., is a Vice President and Fellow Emeritus in Gartner for General Managers Program.






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