Gartner Blog Network

Mark McDonald, Ph.D., is a Vice President and Fellow Emeritus in Gartner for General Managers Program.



Human Ability — the Next Wave of Business Value?

by Mark P. McDonald  |  March 6, 2019

Technology is an important force driving value creation in business, society and the environment.   Technology’s value creation legacy has centered around processes — the steps required to complete a task.   That wave is losing strength as technology automation levels cross a tipping point.  The big question is what is the next wave? It is hard […]

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Digital, Strategy and Design

by Mark P. McDonald  |  February 26, 2019

Digital leaders have salient views of the future based on a deep understanding of the customer.  They create approaches to engage customers in that future.  In consulting terms, digital leaders activate build competency in strategy and design. Leaders place their need for strategy and design in high demand.  The combination is required, along with operational […]

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Five questions to find the truth in a trend

by Mark P. McDonald  |  February 8, 2019

When is a trend more than a rumor? Take the predication that 50% of the current Fortune 500 will not exist in 10 years time.  Technically, the prediction is  accurate, but what constitutes the top 500 is relative.  It does not say that half of the companies in the current F500 will disappear as opposed […]

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It has been a while, good to be here

by Mark P. McDonald  |  January 15, 2019

Back in May 2013 I wrote to thank people for their time and attention reading the blog.  I was moving from Gartner to take a great opportunity at another company.  While that worked out well, I realized that I really enjoyed working and sharing ideas and actions that created greater value from technology.  So, thankfully, […]

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So long and thanks for all the fish

by Mark P. McDonald  |  May 16, 2013

This all started back in January 2009 and 718 posts latter with more than 3,700 comments it is time to conclude this blog.   During the past four years, the blog has sought to present and share ideas about technology in the enterprise, the role of the CIO and the changing nature of IT leadership.   During […]

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Executives need digitally different thinking

by Mark P. McDonald  |  May 14, 2013

Digital technology is on the mind of every executive from Sales and Marketing to IT and Operations.    Executives concentrate many of these thoughts center around issues of responsibility, authority and budget rather than looking at what is possible, profitable and the other potentials of digital technology.  It is a narrow mindset driven by the language […]

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Social media versus knowledge management

by Mark P. McDonald  |  May 9, 2013

What’s the difference between the two? On the surface they sound very similar, particularly for someone who had had experience with knowledge management.  Both involve people using technology to access information.  Both require individuals to create information that is intended for sharing.  Both technologies profess support for collaboration.  But as Monty Python might say: If […]

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An atlas for digital opportunity

by Mark P. McDonald  |  May 6, 2013

An atlas is a collection of maps, graphical representations of the world that allow others to find their way in the new world.  We all face a new world of digital technology filled with uncharted territory.  Having an atlas of digital solutions would be helpful.  That would be nearly impossible given the endless and evolving […]

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The difference between HYPE and reality

by Mark P. McDonald  |  May 1, 2013

How can you tell the difference between hype and reality?  This was the question the President of a Business Unit asked me in front of the corporation’s entire leadership team.  Answering this question was a matter of professional and credibility risk.  After all Gartner knows a lot about hype.  Gartner has been known to foment […]

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A late spring and instant summer, the CIO and Digital Technology

by Mark P. McDonald  |  April 29, 2013

I have just come back from a week travelling around Europe and everywhere the story was the same – spring is running a month to a month and a half behind schedule.  The temperatures in late April are below normal, the leaves are behind schedule and the first flowers of spring are just appearing.  It’s […]

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