As has been noted in Doug Toombs’s blog post (“Important Updates for Gartner’s Hosting Magic Quadrants in 2016>”), I will be leading the introduction of a new Gartner Magic Quadrant this year for managed service providers (MSPs) that deliver services on hyperscale cloud providers (specifically, Amazon Web Services, Microsoft Azure, or Google Cloud Platform).
This new global Magic Quadrant will be titled the “Magic Quadrant for Public Cloud Infrastructure Managed Service Providers”, and it is slated for early Q4 2016 publication (watch the editorial calendar for an official date). It will have accompanying Critical Capabilities that will be specific to each hyperscale cloud provider. In 2016, this will be a “Critical Capabilities for Managed Service Providers for Amazon Web Services”; in the future, as their ecosystems mature, we expect there will be a CC each for MSPs for Microsoft Azure and Google Cloud Platform as well.
Stay tuned for more. In the meantime, I’ve begun building a body of related research (sorry, links are behind client-only paywall):
How to Choose a Managed Service Provider for a Hyperscale Cloud Provider. Hyperscale integrated IaaS and PaaS providers are not mere purveyors of rented virtualization. MSPs need to have a very specific skillset to manage them well. This is the fundamental “what makes a good hyperscale cloud MSP” note.
Best Practices for Planning a Cloud IaaS Strategy: Bimodal IT, Not Hybrid Infrastructure. We advise customers to think differently about cloud IaaS based on their priorities — safety and efficiency-driven IT, vs. speed and agility-driven IT. This tends to lead to different styles of operations, which in turn drive different managed and professional services needs.
Three Journeys Define Migrating a Data Center to Cloud Infrastructure as a Service. An increasing number of customers are migrating existing applications and even entire data centers into cloud IaaS. This sets out those journeys, and explores the managed and professional services that are useful for those journeys.
Use Managed and Professional Services to Improve Cloud Operations for Digital Business. Mode 2 and digital business applications are often architected and operated in ways that are not broadly familiar to many IT organizations. We explore different styles of adopting managed and professional services for these needs.
Market Guide for Managed Service Providers on Amazon Web Services. Our introduction to the AWS MSP market explores use cases, classifies MSPs into categories, and profiles a handful of representative MSPs.
Market Trends: Channel Sales Strategies for Cloud IaaS Should Focus on Developer Ecosystems. We provide advice to cloud IaaS providers who are trying to build ecosystems and channel sales strategies — but MSPs will find this note valuable when trying to understand what their value is to their partner cluod provider.
I’ll soon be publishing a set of notes directed at MSPs who are currently in this market, or intended to enter this market, as well. And I’ll be doing a series of blog posts about what’s ahead.