I have the honor of leading the Enterprise UC, Network Systems and Services Research team. The team’s primary role is to advise, plan and write research dedicated to the needs of individuals who lead their organizations’ UC&C, telecommunications services, LAN and data center networks.
In less than four years, the team’s net new growth has exceeded 50% — all spurred by escalating client demand. You know many of these analysts, who are astoundingly good at what they do:
• Data Center: Mark Fabbi, Andrew Lerner (a major Gartner blogger), Danilo Ciscato, Bjarne Munch
• Local Area Networks: Tim Zimmerman, Bill Menezes
• UC, SIP and Videoconferencing: Bern Elliott, Steve Blood, Sorell Slaymaker, Robert Mason, Bjarne Munch
• Contact Center: Drew Kraus, Steve Blood, Sorell Slaymaker
• Wireline Telecommunications Services: Neil Rickard, Danellie Young, Bjarne Munch, Sorell Slaymaker, Robert Mason
• Wireless Telecom Services: Bill Menezes
Our team is responsible for planning all the enterprise-focused research on the above topics, which is described in the following two Agenda Overviews:
• Agenda Overview for Enterprise Communications Strategies http://gartner.com/document/2954117
• Agenda Overview for Enterprise Communications Applications http://gartner.com/document/2956519
Joining us in writing to these Agendas and serving enterprise clients are analysts on many other enterprise-focused research teams, such as Mobility, Security, Outsourcing, Digital Workplace, Data Center and Virtualization. These teams are complemented by the work of other teams who advise vendors and services providers on their enterprise strategy, primarily in mobility, UC, LANs, and data centers.
The reason I’m introducing you to these analysts is simple: many of my future blogs will share some key findings of their recent research. Stay tuned, there’s a lot of ground to cover.