Gartner Blog Network

Posts from Date:   2019-11

Salesforce 2020 beyond CRM – thoughts on SWOT

by Julian Poulter  |  November 26, 2019

Last year I wrote a SWOT analysis on Salesforce’s Success platform in early 2018.  I knew a few things were out of date in that analysis and having attended Dreamforce 2019  this last week I thought it was time to update the findings.  This is not a formal research note on this topic, and hopefully […]

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The Salesforce Dreamforce 2019 Experience

by Julian Poulter  |  November 22, 2019

Another year, another Dreamforce and wow, what an event. A quick jot down of my personal thoughts on the good the bad and the ugly, as I sit here in the airport on the Thursday evening waiting to fly back to the UK. First things first, this event is massive, over 170,000 attendees and it […]

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