Blog post

Gartner Data Center Conference and a research update

By Jonah Kowall | December 12, 2014 | 37 Comments

MonitoringLogfileITOAIT OperationsECAAPMAnalyticsMobile and Endpoint Technologies

I hope e veryone in the US had a good turkey day, sorry for the lack of updates. I’ve been on the road since before thanksgiving, last week we had a record breaking Gartner Data Center conference in las Vegas. The demand for monitoring related attendee one on ones was extremely high. I had over 40 one on one conversations with clients, which revolved around modernization, simplification, and improvement of the existing monitoring strategies. I also gave presentations which focused on Mobile APM and Web-Scale APM, along with running a roundtable containing over 30 end users who wanted to discuss monitoring initiatives. The roundtable was interesting as much of the conversation revolved around several key items:

  • Reduce noise by using ITOA or different approaches to event correlation, this naturally lead towards log analytics tools such as Splunk, VMware, and open source alternatives.
  • Modernize infrastructure availability monitoring (unified monitoring)
  • Reduce cost and tool sprawl
  • Increase or add application performance monitoring with a focus on end user experience and root cause analysis
  • PKI and metric reporting

After the conference ended I ran off to Asia to meet with end user clients, I’m writing this wrapping up a couple days of client meetings in Kuala Lumpur Malaysia. Many of the same trends were present in discussions here. Compuware (Dynatrace) has a big APM presence in Asia, and that includes Malaysia, with little to no competition they grew a good business here. Most users leverage DCRUM, but some are using or testing Dynatrace. While clients are happy with the Dynatrace tools I hear a constant set of complains revolving around complexity, the future plans around movement of easy features within Ruxit into the enterprise focused products has given many customers hope for an easier future. Many of the users of these tools here require managed services due to the complexity in getting value from the products. The partners providing services of course shield the customers from easier options including Compuware’s own Ruxit offering.

Next stop Hong Kong, and expect more great meetings with clients and prospects there.

Recently published research has included these two items (clients only, sorry)

Predicts 2015: IT Operations Management – One of the predictions in this research revolves around the changes in strategy and toolsets is already evident in my inquiry and client discussions “By 2018, 20% of IT operations organizations will abandon legacy monitoring tools for new monitoring architectures, up from 2% today.” more in depth analysis can be found in the research.

Critical Capabilities for Application Performance Monitoring Tools – This companion document rates APM offerings for specific capabilities by buyer persona. This is a complementary document to the Magic Quadrant, and is a must read for any APM buyer or user!

Finally, expect more upcoming research in the coming 6 weeks including an updated RFP template for APM buyers, a Mobile APM market guide, and hopefully some other gems based on what I can get done while everyone is on holiday 🙂

Thanks!

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37 Comments

  • Jonah Kowall is a research Vice President in Gartner’s IT

  • Jonah Kowall is a research Vice President in Gartner

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