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Dealing with event management (ECA) overload

by Jonah Kowall  |  February 16, 2012  |  3 Comments

One of my main goals for research in 2012 is to help round out some of the areas in monitoring which don’t get enough published research or attention here at Gartner. I will be focusing on some vnedor landscapes which will allow us to publish some more actionable advice to those clients looking to invest in various monitoring technologies. This last note was published regarding the pervasive issue that many enterprises which have larger infrastructures have event overload issues. The way that some of these issues are being combated are with more advanced analytic techniques to help deal with this massive stream of alarm and event data. This note touches on the progression of ECA from it’s initial days, as it matured, and now how we solve the larger more complex problems when it comes to event management.

Subscribers can read the summary or research : How Enterprises Can Avoid Event Management Overload

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Category: eca  it-operations  monitoring  

Jonah Kowall
Research Vice President
3.5 years with Gartner
20 years IT industry

Jonah Kowall is a research Vice President in Gartner's IT Operations Research group. He focuses on application performance monitoring (APM), Unified Monitoring, Network Performance Monitoring and Diagnostics (NPMD), Infrastructure Performance Monitoring (IPM), IT Operations Analytics (ITOA), and general application and infrastructure availability and performance monitoring technologies. Read Full Bio

Thoughts on Dealing with event management (ECA) overload

  1. Great points Hank. To me it feels like mass marketing. Segment the customer into different groups and it’s easy for the salespeople and marketing, but it misses out on the unique situation of the customer you’re trying to help. I guess we’re trying to balance best practices with the customer’s unique situation. I get the balance wrong sometimes too which is why I enjoyed your article. I’ve been taking imrov lessons, and I find it has helped to improve my situational awareness.

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