I am in process of a couple new documents, one of which is an update for a very old RFP/RFI template we provided to readers. This request comes up on a lot of the calls I take, and should provide a good starting point for both customers own request forms to vendors as well as getting people to think about all of the possibilities that these complex Application Performance Monitoring (APM) tools are capable of.
The other note, which is close to being published is around how APM fits into the other monitoring technologies that are part of a typical IT Operations toolkit. Aspects are covered around what technologies and tools are to be used strategically and which are designed for tactical troubleshooting, as well as which tools are vital for mission critical and sensitive infrastructure components.
I am kicking off some additional research, which should keep me busy for the next 2-3 months. I will be going into aspects of open source monitoring, the future of APM EUE capture, as well as event management best practices and guidelines.
Look forward to seeing some of you next week at Gartner IT Infrastructure, Operations, and Management Summit (IOM). I will be posting from the show or shortly after the show on some of my personal highlights from the show. Please don’t hesitate to get in touch with me to meet during the conference.
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