Gartner Blog Network

Posts from Date:   2011-4

Getting value from unstructured data in Operations

by Jonah Kowall  |  April 19, 2011

Much of the unstructured data we collect from our infrastructure components has limited value.  It’s often used to understand threats against our organizations in common SIEM type tools.  Yet another set of technologies have evolved in the business intelligence space, as well as the web analytics space to make sense of this type of data.  These tools […]

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Gamification of the Operations Center

by Jonah Kowall  |  April 7, 2011

There has been a lot of buzz around gamification and application of game mechanics inside IT for quite a while.  There are many applications for this theory (see “Gamification Primer: Life Becomes a Game”), most of what I am seeing has circulated around ERP and CRM systems.  I believe there is a great opportunity to […]

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Welcome to my blog

by Jonah Kowall  |  April 1, 2011

To those of you who were previous readers of my personal blog, welcome to my new home.  I have recently started a new position writing and advising clients on IT Operations issues and concerns.  I’m very excited for the opportunity, I’m somewhat of an experiment being a new analyst that has started blogging so soon after […]

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