Gartner Blog Network

John Kostoulas
Senior Director Analyst
2 years at Gartner
18 years IT Industry

John Kostoulas is a Senior Director Analyst focused on human capital management (HCM) technologies and processes. As part of Gartner's Technology and Service Provider (T&SP) research group, he works extensively with Gartner's vendor, service provider and end-user base. Read Full Bio

Why 2019 can be a pivotal year for Diversity & Inclusion

by John Kostoulas  |  February 18, 2019

The change has been easy to notice: in the last 6 months, the topic of Diversity and Inclusion comes way more often in my client interactions. Clients want to hear about D&I trends and get advice, while the pace of new, focused on D&I, vendors entering the market is considerably faster. My optimist side is now fully […]

Read more »

D&I is not just for your C-suite: time to look into your frontline

by John Kostoulas  |  October 26, 2018

In the context of my research on Diversity and Inclusion, I obviously read a lot every day about various related initiatives and organizational practices around the globe. What amazes me is that so many of these initiatives are just about getting the Board or the C-suite right in terms of gender diversity. Is gender diversity at the top level a right and […]

Read more »

Technologies Are Critical for Inclusion in the Workplace

by John Kostoulas  |  August 30, 2018

Can you tell the difference between diversity and inclusion? More and more companies initiate D&I programs every year. But in these early interventions, they tend to overlook the second constituent of D&I or use both interchangeably. They are so very different. Diversity is the collective mixture of the differences and similarities.  This includes, for example, individual and […]

Read more »

Why now is the time for technology to enable Diversity & Inclusion

by John Kostoulas  |  May 24, 2018

I joined Gartner almost two years ago. Very soon, I had to choose a topic for my first research note, not an easy task when you are so brand new to the job. I asked my new colleagues for advice, and one of them was emphatic: pick a topic that is near and dear to you. I had […]

Read more »

Talent Management in the Business Moments age requires redefinition

by John Kostoulas  |  March 15, 2018

In a recent conversation, an HR practitioner friend asked me: after so many years in the spotlight, is Talent Management still a topic worth researching? The answer is in every CEO survey: CEOs cite talent and skills as the No. 1 internal constraint to business growth. Talent Management keeps CEOs awake in the same way as […]

Read more »

How enterprise application ecosystems can support your digital platform

by John Kostoulas  |  February 12, 2018

In a post about a month ago, I discussed the changing landscape of enterprise applications vendor ecosystems, as these move beyond the traditional megavendor-led model. Given the many ecosystem options, a key question is how these can help application leaders implement a digital platform strategy, bringing together Customers, IT systems, Things and Intelligence, to deliver business value. […]

Read more »

Digital Business Redefines Enterprise Applications Ecosystems

by John Kostoulas  |  January 15, 2018

The disruptive effect of digital business models is already visible, ranging from exponential growth to fast extinction. To succeed in digital business, organizations need much wider capabilities than conventional enterprise applications offerings. For example, a heavy manufacturer may need a solution consisting of embedded sensors within industrial equipment, software to aggregate and manage the data, storage and […]

Read more »

Reflections from HR Tech World: what does the day after tomorrow look like?

by John Kostoulas  |  November 13, 2017

Autumn is the time of the year for events, and HR Tech World (now Unleash) has been for me one of the anchors during the last few years. In Amsterdam this time, I enjoyed great conversations with HCM technology vendors, startups and HR/IT leaders – not to mention the numerous presentations. In his Future of Work keynote, Peter Hinssen […]

Read more »

How to Leverage HCM Technology in Your Digitalization Journey

by John Kostoulas  |  October 6, 2017

Digitalization is a hot topic. I had the opportunity to explain its profound difference from digitization in a number of events and discussions during the last few months, and definitions seemed to resonate well with HR and IT leaders. Their next question was: what we should be then doing differently with our HCM technologies? Let’s take […]

Read more »

How cloud HCM data can fuel new revenue streams

by John Kostoulas  |  September 13, 2017

The cloud transition of human capital management (HCM) applications is well underway. Gartner estimates that the top three HCM application providers combined are currently managing more than 100 million employee records with their cloud solutions. With the currently forecasted trend of cloud adoption, total hosted records across cloud HCM systems could well exceed 250 million by 2020. […]

Read more »