Gartner Blog Network

Jessica Ekholm
Research Director
17 years at Gartner
19 years IT Industry

Jessica Ekholm works as a Research Director and leads the Key Initiative "Enhance the Technology and Service Provider Customer Experience." She focuses on personal digital services, connected home, mobile apps and disruptive players in the market. She works closely with service providers, device and network infrastructure providers, and app ecosystem players. Read Full Bio

Your Home – New Data?

by Jessica Ekholm  |  January 17, 2017

Today businesses struggle with getting detailed information about end users and how they truly perceive a service or a product. The lack of information also makes it hard to inform the business about key insights such as delivering information to marketing for customer segmentation purposes and for creating new services and pricing schemes. By integrating […]

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