Gartner Blog Network

Posts from Date:   2020-6

How Your Response to COVID-19 Can Help You Build Customer Trust

by Jessica Ekholm  |  June 3, 2020

The health crisis created by COVID-19 presents unique challenges. Technology Service Providers need a framework for acting now and making decisions for the future. Faced with new realities in the COVID-19 environment, you will need to lead your product strategy by adopting new practices and imperatives: • Adopt a phased approach to recovery — keep […]

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