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For the Interns: If You Give an Intern Control of Your Facebook Page…

by Jenny Sussin  |  May 16, 2013  |  Comments Off on For the Interns: If You Give an Intern Control of Your Facebook Page…

Let’s press play and turn on the speakers for this one because it’s nearly summer time and while our interns come to join us, we should listen to some relaxing music. Plus, your intern might look like Chad or Jeremy in ’64.

 

If you give an intern control of your Facebook page, one or two or three of many things could happen. He/she might…

Feel empowered…

 

Feel confused…

 

Establish the customer-facing social media strategy you lack…

 

Get angry with you and post something inappropriate…

 

Build a foundation on which you can express your brand’s brand on social media…

 

Build a foundation for your brand that is not really your brand’s brand…

 

Flourish under your leadership and become a change agent and leader in your organization…

 

Go work for a competitor, while still having admin access to your Facebook page…

 

As intern season springs upon us and the doe-eyed young’ns enter our white-walled dwellings, let’s keep in mind that the tasks we assign them are tasks that have an impact on both the intern and the organization. When I was a wee intern, some of the folks at my former employer gave some of us a camera, they gave others the equipment to podcast, and others the opportunity to blog. That one day where someone believed in us and entrusted us to go out and express how we felt about the company we were working for changed our understanding of “career” and what we could do to impact a “stiff” organization.

But also keep in mind that these interns don’t know the history behind your brand. They don’t necessarily understand your industry and your competitors. They might not even understand your product. And worse, they will be gone at the end of the summer. Don’t have them start something you can’t carry on.

And with those few words of wisdom, everyone enjoy your summer 🙂

Let the music play out…

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Jenny Sussin
Managing VP
7 years with Gartner
8 years IT industry

Jenny Sussin is a Managing Vice President for CX and Sales Research. Read Full Bio




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