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PCC London 2009

by Jeffrey Mann  |  September 20, 2009  |  6 Comments

As well as the Enterprise Architecture Summit, I had the opportunity this week to present at this year’s European Portals, Content and Collaboration Summit conference in London.  clip_image001This is my “home” conference, since these are the topics I normally write on and talk with clients about as pat of the collaboration and social software team. It offered the chance to go deeply into the subjects I care about with some of the leading practitioners in the field.

As always, these conferences are amazingly energizing for analysts, and I hope for the participants as well. Hearing what people are up to and how they are using the technologies we talk about helps keep our research from being too abstract. External speakers like Edward deBono (the father of lateral thinking) and Chris Thorpe of the Guardian (who described how they built groundbreaking crowdsourcing initiatives like Investigate Your MP’s Expenses in a few days using almost no money) were inspiring as well as entertaining.

Dr. de Bono plans to autograph the stack of transparencies he used during his presentation and auction them for charity. See for details.

As well as speaking and talking to clients, this year I took on an additional role as Twitter ambassador. I had planned to tweet highlights and notable quotes using the #gartnerpcc hashtag,but pulled back when I saw that other participants were already tweeting away. In all, we had about 600 tweets, which is quite a bit for or events. There was enough traffic that followers from Canada, the US and Korea were able to get an idea of what was going on without making the trip to London.

Many of the tweets repeated quotes that caught people’s attention. Some examples:

More than 50% of large ecm projects fail if less than 6 months are spent on vendor choice + planning Tony Bell (sic) @ #gartnerpcc

“You shouldn’t need training on tools: who took Facebook training? who’s Myspace certified?” – Deb Logan #gartnerpcc nicely put, again :-)

Others commented on what the analysts were saying.

Unified comms can lead to clashes between those who run the phone/data netwowrks & those who want to innovate on it #gartnerpcc Surely not!

Social networking analysis very interesting, but has some interesting cultural issues. Definite Big Brother overtones #gartnerpcc

Inevitably, some some sessions didn’t go down as well, and Twitterers let us know it.

#gartnerPCC That session with the countdown questions was a train wreck. Sorry Deb, keep the day job.

Ironically, Dilbert had a cartoon that same day which sums up how analysts feel when someone criticizes the presentations they’ve poured their souls into.


I happen to know that the person who sent that last tweet knows Deb Logan quite well, and did not intend it to be as harsh as it might sound.

Thanks to all who contributed to the event IRL and on Twitter. All of the Tweets are accessible in this archive with a representative word cloud here.

Category: being-an-analyst  events  microblogging  twitter-vendors  

Tags: crowdsourcing  mp-expenses  pcc  summits  twitter  

Jeffrey Mann
Research VP
20 years with Gartner and META Group
30 years IT industry

Jeffrey Mann is a Research VP at Gartner, covering cloud office, collaboration and social software.

Thoughts on PCC London 2009

  1. […] This post was mentioned on Twitter by Jeff Mann and Richard Woon. Richard Woon said: PCC London 2009 […]

  2. Chris Thorpe says:

    It’s actually Chris Thorpe rather than Chris Norton. Really enjoyed your summary.

  3. Jeffrey Mann says:

    My abject apologies, Chris. That is the danger of writing a blog on a plane with the intention of checking things over when on the ground. I missed that. Apologies to you and Chris Norton, whoever he is.

  4. Chris Thorpe says:

    No worries Jeff. Really enjoyed your round up at the conference and here too. As a follow up to your Twitter comment round up I made a little thing over last weekend using App Engine and some of The Guardian’s open sourced Twitter code…

    You were the second most vocal tweeter!

    I’ll add to it when I get some time, want to add some visualisations, retweet analysis, term extraction and sentiment analysis.

  5. […] accustomed to being backstage, waiting to speak at conferences. Organizing and speaking at Gartner conferences has sort of ruined me as an attendee at most of these things. I get antsy after a few minutes of […]

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