Blog post

It’s Time To Lead With Innovation

By Jeffrey Hewitt | December 09, 2020 | 0 Comments

At the virtual Gartner IT Infrastructure, Operations and Cloud Strategies Conference taking place this week in the Americas and EMEA, there is a common theme.  That theme is about I&O leading with innovation.  The objective is drive positive business results.  The key is to use a customer focus and support it with optimal leadership, operations and technology (Figure 1).

It’s a fact that disruption on many levels has happened—now infrastructure and operations (I&O) leaders must build an innovation platform, apply cost intelligence, lower technical debt, forward-fill skills and enable anywhere operations to be relevant in the post-COVID-19 world.  My fellow analyst, Nathan Hill, has published “Leadership Vision for 2021: Infrastructure and Operations” to help I&O leaders understand how to drive this innovation.

For I&O leaders, an initiative to take the reins and contribute to positive business results is vital.  Gartner is here to help these leaders adapt, survive and thrive in the most effective ways.

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