Business-led IT differs from shadow IT in two vitally important ways. Business-led IT is open and transparent from start to finish, whereas shadow IT is hidden and under the radar for all or part of its life cycle. Secondly, business-led IT is usually much more of a collaborative effort between business and IT where appropriate standards and policies are applied. Gartner has seen business-led IT practices taking place with growing frequency and increasing spend, which, based on a recent Gartner survey, is about 36% of the IT budget. Business units are also increasingly controlling their own application development efforts, of which citizen development will play a crucial role in the future of apps. Application leaders need to help define, guide and optimize citizen development to maximize mutual benefits for business and IT (see “The Future of Apps Must Include Citizen Development“).
Anyone Can Be A Developer
Gartner offers a framework to use with the business to define citizen development safe zones and best practices to support citizen developer tools and the apps they build. Please schedule a call with me and if your organization is trying to get a handle on citizen development, or if your company provides low-code development tools for citizen development.
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