Gartner Blog Network

Janelle B. Hill
Research VP
8 years at Gartner
25 years IT industry

Janelle Hill is a vice president in Gartner Research. Her current research area is business process management disciplines (such as modeling, analysis, measurement, process ownership/governance, etc.) and new, BPM-enabling technologies. Read Full Bio

Now Accepting Nominations for the 2011 Gartner Business Process Management Excellence Awards.

by Janelle Hill  |  November 8, 2010

Submit Now: Application Deadline December 1st 2010 WHAT Gartner Business Process Management (BPM) Excellence Awards program is all about highlighting world-class BPM programs and projects that deliver business results, and broadly sharing their successes, challenges and insights. If you have recently implemented a successful BPM program or project with resulting business impact, don’t miss out […]

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Two Virtual BPM Conferences Coming Up!

by Janelle Hill  |  June 3, 2010

As travel is difficult these days, here are links to two virtual BPM conferences coming up. Our very own Elise Olding is keynoting at the first one listed below. Learn and enjoy! June 23 JUNE 29

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The Value of Vendor Reference Checking

by Janelle Hill  |  May 4, 2010

Jim Sinur ( and I are hard at work updating our BPMS Magic Quadrant. Part of the research process is reference checking. I’ve been doing alot of them lately. (Some even with simultaneous translation as yours truly is the ‘stupid American’ who only speaks English! Ugh!) Having completed somewhere near 15, I am astounded by […]

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Do You Understand the Difference Between Workflow and BPM?

by Janelle Hill  |  April 22, 2010

After almost 10 years of steady growth and increased experience with BPM disciplines and technologies, it still amazes me that so many (too many!) IT professionals still think “BPM” is just another name for workflow. (As if the term “workflow” is well understood! NOT!)  Are you in-the-know ? Or are you still trying to figure out the difference? To […]

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Mapping Process Problem Spaces to Solution Spaces

by Janelle Hill  |  April 6, 2010

My thanks go out to Paul Buhler, Chief Scientist at Modus21, LLC ( ) who alerted me to blowback from a comment I made at our recent London BPM summit ( . In my presentation on best practices for selecting a BPMS , I remarked that the right answer is often more than one BPMS, matching the […]

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Spring is My Time to Grow Too!

by Janelle Hill  |  March 25, 2010

Spring is here and everything is starting to grow again, including me! My personal need to grow, to learn, to experience new things, to have a bigger impact on our clients and the business world at large motivates me to finally join my Gartner colleagues in blogging. Blogging for me is simply another channel to […]

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