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I’m Back: Professional Effectiveness, Brazil, and CIOs

by Jack Santos  |  March 3, 2011  |  Comments Off on I’m Back: Professional Effectiveness, Brazil, and CIOs

Took a long blog hiatus – mainly because I was way too busy, and fell off the wagon of doing regular blog updates.  Still too busy (I write this while traveling in Sao Paulo, Brazil)….but find the need to make blog observations (and get feedback)…

One of the things we are finding in our IT1 research is that HUMAN BEHAVIOR (no surprise) is a major aspect of any technology program – whether it’s the IT practitioner’s behavior, or end user behavior.  So – recognizing that – we are planning a “Professional Effectiveness” aspect to our Burton IT1 research that helps practitioners with their message to management, and practitioner’s understanding of management direction/thinking (as embodied in our EXP and ITL research), and practitioner’s career and skill planning. It’s really exciting.

That message has really taken hold in my meetings in Brazil – it rings true not only for CIOs but staff at every level as well.

Brazil is in hyper-growth mode.   In Sao Paulo – traffic is everywhere.  Construction is everywhere.  The world cup is in a few years, followed by the olympics.  They are trying to get ready.

How TI departments (IT in Portuguese) react to growth depends on not only making the right technology bets, but also how the people are managed.  So the professional effectiveness approach really gets traction in my conversations.

Part of our IT1 research includes cloud futures (we have a research project going on right now about private clouds), and that also comes up in my conversations with TI staff and TI directors and CIOs.  The state of the infrastructure in Brazil invariable comes up as well.  This sign, in most buildings, says it all:


The interesting English translation aside, if you are still concerned over whether the elevator will actually be there when the doors open, then its no surprise that the transition from 2g to 3g data service is still tentative a best – forget 4G.  In that climate I am asked “but can the cloud really work in Brazil?”.

Like the traditional Brazilian saw “The Future is Brazil”, which was a common saying even throughout the 20th century, time has borne out that the future eventually arrives.  In the case of telecom and cloud infrastructure, that future, too, will come to Brazil – especially if the investment is there for such major events as the World Cup and the Olympics.  For a country that has been waiting for its time in the limelight for over 100 years, it’s time may very well be soon; finally.

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Category: cio-issues  cloud  outsourcing  

Tags: brazil  cio  cloud  economy  externalization  

Jack Santos
Research VP
7 years at Gartner
40 years IT industry

Jack Santos is a Research Vice President with Gartner, part of the Enterprise Architecture and Technology Innovation team within the Gartner for IT Leaders product. He focuses on enterprise architecture and technology trends. Mr. Santos' specific area of research covers individual development, leadership and management practices for enterprise architects, EA innovation, and collaboration approaches. Read Full Bio

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