Gartner Blog Network

Posts from Date:   2015-9

When Things Become Customers v2.0

by Don Scheibenreif  |  September 28, 2015

Earlier this year, my collegaue Jenny Sussin and I published Internet of Things Scenario: When Things Become Customers. It was our first research note exploring the idea of what happens in the world of digital business when internet connected things act as agents for human customers or simply become independent customers in their own right. […]

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