Gartner Blog Network

Deborah R Wilson
Managing Vice President, ERP Strategy Team
12 years at Gartner
20 years IT industry

Deborah Wilson, a recovering Gartner research analyst, leads the Gartner ERP strategy research team. Read Full Bio

“Resentments Under Construction” by Paul Saunders

by Debbie Wilson  |  February 5, 2019

American author Anne Lamott is quoted as saying ‘Expectations are resentments under construction.’ Unfortunately transformational ERP initiatives often prove this adage to be true. As ERP teams focus on delivering all functionality on time and on budget (the ‘what’) they often miss  communicating the expected business value and its relevance to the overall organizational strategy […]

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“Into the Inferno: ERP Lessons from the Black Saturday Fires” by Denise Ganly

by Debbie Wilson  |  January 25, 2019

On 7 February 2009 Victoria experienced the worst bushfires in Australian history. Black Saturday took the lives of 172 people as the fire services struggled in hellish conditions. It remains a defining moment for Australians. We can tell you in vivid detail where we were and how the horror mounted as the day wore on. […]

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“Pizza Time – or how to acquire my next ERP solution” by Denis Torii

by Debbie Wilson  |  January 18, 2019

I love pizza. But not any kind of flavor. Those close to me may have heard me say that I am not a fish guy (although I love a good fresh salmon sashimi dish). That takes Tuna out of the pizza options I care about. I also prefer a thin dough. And being crispy doesn’t […]

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“How ERP Vendors Should Compete (and what you can do to encourage it…)” by Chris Pang

by Debbie Wilson  |  January 16, 2019

Ah, a new year, new beginnings, and renewed energies to take on the next 12 months! January is also when the final set of ‘Predicts’ reports are released. One report I wanted to highlight is Five Ways to Get Ahead in the Enterprise Application Market. This report discusses what enterprise application software vendors need to […]

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“History, Math, Technology, George Jetson and ERP” by Mike Guay

by Debbie Wilson  |  January 11, 2019

I like history.  It’s an affectation I’ve had since my school days.  It’s amazing what you can learn by studying history. Going all the way back to the Persians, Egyptians, Greeks, Romans…and George Jetson. The Jetsons were on TV in 1965. It’s history – ask my kids. The Jetsons was supposed to take place 50 […]

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“Missing Small Free ERP Upgrades Will Cost You Big” by Paul Schenck

by Debbie Wilson  |  January 9, 2019

Everyone loves free stuff. I think of Oprah telling her guests, “You get a car, you get a car!”. Around the office, it seems every optional event relies on the premise that people will only show up if free food is involved. Finally, according to official Gartner statistics, in the last 10 years, free pizza […]

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“ERP: Project or Product?” by Tim Faith

by Debbie Wilson  |  December 28, 2018

For most of my experience with ERP, I was on the consulting services side of the house.  My life was managed by Project Managers, project timesheets, project deliverables, work breakdown structures, gates, phases and go-lives.  The go-lives were the fun part, quite honestly, maybe second to the late night coding/testing sessions where nicknames were earned […]

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“Innovation Frustration” by Debbie Wilson

by Debbie Wilson  |  December 21, 2018

The holidays are upon us!  It’s such a blessed time to unplug from routine, enjoy family and shift from the inbox to the big picture.  When I have downtime like this I find my thoughts drifting between “wow, my favorite Christmas cookie!” to “where is all this innovation in technology taking us?”  It is the […]

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“Improve Your Contract Lifecycle Management Competence – It’s Not Rocket Science” by Nigel Montgomery

by Debbie Wilson  |  December 14, 2018

July (20th) 2019 will be the 50th anniversary of the first moon landing. I’m still young enough to remember being allowed to stay up to see Neil Armstrong’s first steps. In the last month, in an event that some might say is even more remarkable given the technology involved, NASA’s Voyager 2 probe joined its […]

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“Do You Really Have To Upgrade Your ERP To Innovate?” by Duy Nguyen

by Debbie Wilson  |  December 10, 2018

  For the past 20+ years, most customers have spent the majority of their time, money, and resources just to keep up with vendor’s software changes, system updates, and integrations.  With cloud vendors pushing for SaaS adoption of core ERP functionalities, customers can focus more on adopting new features and innovations.  Is this marketing hype […]

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