Gartner Blog Network

Deborah R Wilson
Research Vice President
8 years at Gartner
15 years IT industry

Deborah Wilson, a Gartner research vice president, covers procurement strategies and applications. Her areas of interest include procure-to-pay, e-marketplaces, e-sourcing, spend analysis, services procurement and supply risk assessment. Read Full Bio

Thirty Dollar Breakfasts and Free Conference Space

by Debbie Wilson  |  October 5, 2011

There’s been some debate in the press this week about Washington DC’s $16 muffins at a conference, which ended up actually being $14.29 for a continental breakfast and facilities rental at a DC Hilton.  A Bloomberg article (see goes onto to say that continental breakfasts can be even more expensive – more than thirty […]

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The 2011 Upside Software Customer Conference

by Debbie Wilson  |  September 30, 2011

It was a pleasure to have the opportunity to attend the Upside Software customer conference in Denver earlier this month.   A picture is worth a thousand words, and seeing the Upside executive team interact with its clients spoke volumes.  My take-aways:  Upside is clearly an engineering-driven company.   Case studies, detailed product implementation advice and extensive […]

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No Substitute for Spending Time in the Field . . .

by Debbie Wilson  |  September 19, 2011

Last week at the Gartner IT Finance, Procurement and Asset Management conference in Florida was a blast.  I always learn so much when I get the chance to “live” with end users for days on end.   I had two amazing moments in the conference that I just had to share.  My first favorite moment occurred […]

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Emptoris Empower – Cool Vendors – and a Boatload of News

by Debbie Wilson  |  April 13, 2011

Emptoris Empower Europe 2011     The Emptoris 2011 European customer conference held last week was a pleasant affair.  The lovely setting by the Mediterranean Sea in Barcelona provided a relaxing backdrop to Emptoris’ favorite crowd – CPOs from the world’s largest companies, each accompanied by two or three top lieutenants.  Altogether, I estimate that 30-40 […]

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A First Hand Moment of Truth – and News From Proactis, Verian and Hubwoo

by Debbie Wilson  |  April 6, 2011

One thing I’ve been preaching to the market about over the last year is the problematic nature of trying to use a business model that works well for document exchange for direct materials and catalog-based procure-to-pay to the purchases of services.   The basic issue is this:  it’s reasonable to charge a transaction fee that is […]

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Finally Friday – The Joy of References

by Debbie Wilson  |  March 18, 2011

It’s been an especially wonderful week this week in my work life, because I’ve had the privilege of speaking to a number of reference clients for our upcoming e-procurement rating document.  As a part of our due diligence in rating vendors, we survey and speak with as large a number of user clients as we […]

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Thursday Thoughts – News and the Downside of Being the Big Fish in the Little Pond

by Debbie Wilson  |  February 17, 2011

The Downside of Being the Biggest Fish in the Pond I am noticing a marked tendency for very large clients of very small solutions vendors to eventually have a very sticky problem.  The issue comes up when it’s time to renew a multi-year contract, when market prices have fallen significantly since the contract was originally […]

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Are YOU a Supplier Serving Customers in their E-Procurement Application?

by Debbie Wilson  |  January 27, 2011

Attention!  Do you maintain punch-out catalogs for Ariba, SciQuest, Coupa, SAP, others?  Are you logging onto your customers’ Oracle iSupplier Network?  Are you submitting spreadsheets of product data for your customers to upload into their e-procurement system?   If yes, I hope you might consider taking a short survey on your experience working with e-procurement vendors.  […]

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Finally Friday – Trends in Pricing & News Roundup

by Debbie Wilson  |  January 21, 2011

Pricing Trends – Up, and Down! Pulling out of recession is great, no?  More jobs, more business, more shopping . .   well, but not everything is good about an improving economy.  Specifically, it’s not unusual for post-recession times to herald price increases and an uptick in inflation.  After all, during down times, sellers usually cut […]

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Marvelous Monday – Social Networking, News, and Lots of New Research

by Debbie Wilson  |  January 10, 2011

Social Networking Comes to Procurement? I’ve been asked several times over the past year by internal colleagues and various vendors whether I see demand for “Facebook” type social networking functionality in procurement applications.  My response is usually something along the lines of, “You’ve got to be kidding!” even though I love Facebook and I use […]

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